Keep in mind this is my first attempt at my first car:
The sales person, Hamid Essafi, was very friendly at the BEGINNING. He let me test drive many cars and I got a feel for what I liked. When I found one, Hamid told me they had a better deal for the same model ALL the way in their St.Leonard shop. When I met the other sales person, Daniel Audette, at that location, he showed me the car and refused to let me test drive it the same day, as it needed to be "inspected first" to "make sure you are safe as we care" since it "just got in the shop". (Bull^#!@.)
I now know they should have initially inspected it from the beginning before putting it on the market for customers.
Unfortnately, I was mislead to sign a "contract" that says they will deduct up to 400$ in fees if I decided not to take the car after being financially approved. This was partly due to my ignorance in car dealerships.
Daniel chose the most expensive insurance for me, with no proper explaination to their choices in warrenty and what was covered. I assumed all this was not finalized on their end as I knew I still needed to know the interest rate and better understand the purchase. But no. I went back to the intial dealership, Hamid THEN explained the warranty AFTER my finances were approved (approved finances and an inspection needed to happen before I could test out the car, so I lost confidence in to close the deal).
Then I got a call saying "my" car was ready to be picked up, and that I needed to submit insurance proof by the following 2 weeks. What happened to me testing out the car for for my own safety??? I lost confidence in the car due to their misleading sale tactics.
To top it off, I received immature and unprofessional TEXT MESSAGES from the 40 year old car dealer trying to make me feel guilty, when I told him I didn't feel comfortable closing the deal and that I had the right to change my mind.
Luckily I saved myself more than 20,000$ which included potential repairs to a car that started off at 12,000$. I still don't know what the interest rate is! But I went to Volkswagen for a WAY better deal (zero down, zero interest,amazing warranty, and HONESTY) at a brand new car than Auto-Prix could ever give me for their used cars!
DO NOT BUY ANYTHING FROM AUTOPRIX! Pay attention to these two names because it seems like they tried the same tricks on another reviewer before me.