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Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
825 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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825 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
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April 30, 2024
They broke a part an a simple tire rotation and would not take accountability and were going to make me pay twice as much as the original quote to cover it. I ended up taking it elsewhere to fix the job. take accountability and were going to make me pay twice as much as the original quote to cover it. I ended up taking it elsewhere to fix the job. More
by taylorcostin10
Verified CustomerEmployees Worked With
Isaac
Helpful April 30, 2024
Anthony helped us out with getting a new car. Definitely recommend this dealership if you’re in the area. Definitely recommend this dealership if you’re in the area. More
by Juan.Ugarte125
Employees Worked With
April 29, 2024
Promptly greeted upon arrival Service performed on time. Cost was as quoted. Javier Gonzalez was friendly and handled all paperwork efficiently. He focused well on customer service. I will ask for his a Cost was as quoted. Javier Gonzalez was friendly and handled all paperwork efficiently. He focused well on customer service. I will ask for his assistance next time I go in for service. More
by jadret
Employees Worked With
Javier Gonzalez
April 29, 2024
Thank you to Isaac Borquez who was courteous and supportive during my whole experience with Monrovia Jeep. He made a long day comfortable for me. Great customer service and knowledge. supportive during my whole experience with Monrovia Jeep. He made a long day comfortable for me. Great customer service and knowledge. More
by GONZRAF13
Employees Worked With
Isaac Borquez
April 27, 2024
I've been having my Jeeps serviced at Monrovia CDJR for years and I always have a good experience. They provide a Lyft to and from my house and keep me posted on when my car is ready via text messages. And years and I always have a good experience. They provide a Lyft to and from my house and keep me posted on when my car is ready via text messages. And they wash my car when they're done. I usually deal with Fred Byzaei in the service department whenever I can, he's always treated me very well. More
by bigmackatak
Employees Worked With
Fred Byzaei
April 25, 2024
Very disappointed in how things were handled. This was nearly a $4k repair which had to be planned ahead of time. Came to pick up the car and was told it was test driven before I picked it up. Ho This was nearly a $4k repair which had to be planned ahead of time. Came to pick up the car and was told it was test driven before I picked it up. However that is clearly not the case. Even driving through the parking lot its clear there was an issue with the front end suspension which had just been worked on. Fixed while I wait - or at least I hope it was - as torquing things down was done properly the second time so my front end no longer sounds like its falling apart as I drive. This is after random 'suggestions' about needed repairs were given to me when I first brought the car in which were clearly not thought out. Don't suggest replacing an air filter without looking at the filter which had been replaced less than a month earlier. You have a terrible service department and I will not be returning and will warn my friend who suggested your location. More
by leannej_us
Employees Worked With
Issac
April 25, 2024
Customer service rep was awesome! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! More
by karenleecowan
Employees Worked With
