Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
843 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
843 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
Sort by
Verified Customer
Helpful May 13, 2024
I brought my car in for an oil change and also asked specifically for all the fluids to be checked. My coolant was very low. Javier helped me and he was very helpful and great. We had to add coolant specifically for all the fluids to be checked. My coolant was very low. Javier helped me and he was very helpful and great. We had to add coolant to my car. I felt like Javier was being honest with me and that is the type of service manager that I appreciate. Thanks! More
by kimchaco
Employees Worked With
Javier Gonzales in the Service department
May 12, 2024
Service was done on time at the agreed cost. Javier was friendly and efficient. Signed me in promptly, explained the work to be done, gave an estimate of the cost, came to find me in the showr Javier was friendly and efficient. Signed me in promptly, explained the work to be done, gave an estimate of the cost, came to find me in the showroom upon service completion, then did my final paperwork and got me on my way as promised. Overall, a great experience with the dealership and Javier More
by jadret
Employees Worked With
Javier Gonzalez
May 12, 2024
Great customer service and staff was very friendly. They answered all of my questions a timely manner They answered all of my questions a timely manner More
by Emmababii1988
May 12, 2024
Very polite and met my finances. They were very helpful and worked with me. I will totally recommend you guys. They were very helpful and worked with me. I will totally recommend you guys. More
by edd3221984
May 11, 2024
I’ve taken my Ram 2500 there for every service and for the first time my oil change contract was honored 100% and of course it is the last one on the contract. I appreciate the timely service this time, a the first time my oil change contract was honored 100% and of course it is the last one on the contract. I appreciate the timely service this time, and hoping it continues. Really I’d like to be reimbursed for the other oil changes but don’t expect that to happen. More
by dps2
Employees Worked With
Service Department
May 10, 2024
Josh was absolutely kind and courteous. The folks at Monrovia CDJR are the best and they always make sure they keep par with my needs in all manner. Surely will be returning here only. Wort The folks at Monrovia CDJR are the best and they always make sure they keep par with my needs in all manner. Surely will be returning here only. Worth the drive. More
by udayansingla
Employees Worked With
Josh from Service Dept.
May 10, 2024
Isaac in Service treats you with respect and was proactive in finding the hard to find MGU replacement for my truck. He also helped make sure the extended warranty paperwork was in order. Thank yo proactive in finding the hard to find MGU replacement for my truck. He also helped make sure the extended warranty paperwork was in order. Thank you. More
by bshort7309
Employees Worked With
Isaac Borquez
May 10, 2024
Because of Javier I will continue to go get my cars serviced here. Everyone else don’t seem like they know what they are doing after purchasing my second car here I was dreading the services but Javier serviced here. Everyone else don’t seem like they know what they are doing after purchasing my second car here I was dreading the services but Javier changed that he is amazing and makes the complete process so easy. I have employees and know what customer service consists of he is just amazing. More
by belenlopez
Employees Worked With
Javier service department
