Mississauga Volkswagen

Courteous and Professional. Ali explained all the car features and encouraged me to test drive the car. Very knowledgeable and will certainly recommend family and friends to Volk Ali explained all the car features and encouraged me to test drive the car. Very knowledgeable and will certainly recommend family and friends to Volkswagen Mississauga. More

Dishonesty Very dishonest sales staff and management they did not deliver on the price quoted nor were they willing to negotiate at all once you signed there's n Very dishonest sales staff and management they did not deliver on the price quoted nor were they willing to negotiate at all once you signed there's no cooling off. And there's absolutely no compensation for their lies and deceit. They do a lot of talking over the phone that they don't live up to. They can even live up to their email promises More

Very friendly staff Patrick Hu was very helpful during the process. He provided advice without pressure. Staff were supportive and delivery was quick. I would highly rec Patrick Hu was very helpful during the process. He provided advice without pressure. Staff were supportive and delivery was quick. I would highly recommend this team! More

Excellent customer service Ali was very friendly, professional, courteous and took care of all our needs. The other staff we came across were friendly as well and always inquire Ali was very friendly, professional, courteous and took care of all our needs. The other staff we came across were friendly as well and always inquired if we required assistance or if one of their peers is assisting us. Best customer service we have received in a long time, and would definitely recommend VW Mississauga to my friends and family. Thank you Ali for the great customer service. More

Helpful and welcoming! Super friendly and helpful! Was welcoming from the start and answered all my questions perfectly. Employees were very professional, courteous and prio Super friendly and helpful! Was welcoming from the start and answered all my questions perfectly. Employees were very professional, courteous and prioritized all customer needs. I genuinely recommend Mississauga VW as a reputable dealership with great customer service and cost effective servicing! :) More

Literally fully service A service technician named KRUNAL helped me out a lot on my less than a year old VW. I hit a raccoon 1 day before my regular service so my bumper was A service technician named KRUNAL helped me out a lot on my less than a year old VW. I hit a raccoon 1 day before my regular service so my bumper was a bit twisted and out of place. After the routine service KRUNAL started repairing the out of place and slightly twisted bumper. The service manager came and told him that its not our job at the moment stop doing it (even though the scheduled service was done). KRUNAL, the hard worker her is, took the car to the VW parking lot, in the rain, and continued repairing the bumper and brought it back to 100%. I wish all dealerships had more KRUNALS because if they did, the world would be in a much better place. Every time i go in for service i will ask for him. More

-------------WARNING--------STAY AWAY FROM THAT DEALERSHIP-- I had a shuttle service pickup appointment at 830am. The shuttle showed up at 915 because its not VW's problem since its an extra service provided to I had a shuttle service pickup appointment at 830am. The shuttle showed up at 915 because its not VW's problem since its an extra service provided to the customer without claim or demand. Anyway, i called the service department and they said its not their problem over and over again because its an extra service. At this moment i was already 60 minutes behind schedule to make it to work which happens to be in toronto. That conversation was not making any progress so, I called back and the service manager picked up and said " the shuttle is on its way, should take about 15 minutes" and hung up. I think thats the rudest thing someone could every do, on top of that is was the service manager. The shuttle showed up an hour late, i got to the dealership and the service representative asked if everything was ok? pretending nothing was wrong. I asked for the service manager and she said he's in a meeting. What are the chances, lets just say it wasn't a coincidence. I plead my case to him and explained but he was not interested in what i had to say (i was not surprised). The service manager is the one to blame because he could have at least tried to do something instead of trying to get rid of me by any means possible. He had no sympathy either whatsoever and did not even try to work things out. The bottom line is i received a written warning at work, basically I'm fired the next time all because of their stupid shuttle service which is (by appointment ONLY). I think it was my fault to trust that dealership, i was trying to be nice by taking my car to them. I just thought i bought my car from there and it was better for the car building its history from the date of purchase. SALES PEOPLE HAVE NOTHING TO DO WITH THIS. SALES PEOPLE ARE SO GOOD THEY ATTRACT CUSTOMERS BUT THE SERVICE PEOPLE DETER CUSTOMERS AWAY. More

Sales, & Service personnel evaluation We are a 3-VW family and have been associated with Mississauga VW for a number of years. We have found the personnel to be very professional, courteou We are a 3-VW family and have been associated with Mississauga VW for a number of years. We have found the personnel to be very professional, courteous and customer service oriented. All service work was completed on time, as promised and at reasonable service costs. We can sincerely recommend Mississauga VW as a reputable, solid dealership for new and pre-owned automobile acquisitions, as well as their service department for excellent and cost-effective car maintenance. More

Welcoming, informed sales consultant and team work ( I was so confused as I walked in VW not sure which car to buy, until Ghattas approached me with his warm welcoming smile. He was vey professional wit I was so confused as I walked in VW not sure which car to buy, until Ghattas approached me with his warm welcoming smile. He was vey professional with his questions to me to educate himself and become more knowledgeable about what am looking for. From there he moved me to the next step , instead of confusing me with many options he narrow it so I could decide quickly and confidently, and decided the car I want to buy from the first visit. He extended this relief when he introduced me to Sufiyah Ma, the financial advisor, who presented the financial component in very simple and clear way, and making sure that my choice of Tiguan, is the right car that meets my financial capacity. Tons of thanks for Mississauga VW team More

Great Dealership, Excellent Service Dept I have been a VW owner for the past 15 years and experienced various dealerships. In my opinion this is one of the best dealerships with a very effi I have been a VW owner for the past 15 years and experienced various dealerships. In my opinion this is one of the best dealerships with a very efficient & friendly service department. Great job Mark. More