Mississauga Honda

Worst Service experience of my life - multiple mistakes made by Service staff and no accountability!! Derek is a brutal sales manager. Rude - tries to interrupt and intimidate. Run away from this place!! made by Service staff and no accountability!! Derek is a brutal sales manager. Rude - tries to interrupt and intimidate. Run away from this place!! More

Derek McCourt is misogynistic and horrible with staff. He has a demeaning and negative attitude towards customers fully supported by management . There have been complaints to the labour board as well go He has a demeaning and negative attitude towards customers fully supported by management . There have been complaints to the labour board as well go anywhere else than Mississauga Honda More

Alex the manager needs to understand OMVIC laws himself before lecturing customers about the same. Customers need transparency and not your lies and attitude. Your job is to provide customer satisfaction n before lecturing customers about the same. Customers need transparency and not your lies and attitude. Your job is to provide customer satisfaction not make honda shopping a painful experience. Amjad the sales guy was very decent and honest, appreciate his efforts. More

Worst customer service I’ve ever experienced! Ive tried contacting the manager and left a review several times but no one has called or contacted me back so I am leaving one on here. I was conta Ive tried contacting the manager and left a review several times but no one has called or contacted me back so I am leaving one on here. I was contacted back in February 2022 by Kanav while I was in a lease for my 2019 Honda. He informed me that if I wanted to trade in my 2019 Honda for a new 2022 Honda that my lease payments would be less than what I was paying at the time because there was such a demand for used Hondas. It seemed like a no brainer but I should have known better they would try to scam me. When I went in to see Kanav (who was unprepared even though we had made the appointment), he showed me what the deal would be and it was in fact lower than my payments I was making. When I agreed and said that it was a deal he went back to his manager and then returned saying ‘the computer had made an error’ and that my payments on the new car would actually be 15$ more biweekly than what I was paying! I said well you guys approached me and told me over the phone that my payments would be less so why now all of a sudden were they going to be more? Clearly, they were trying to get more money out of me and ended up wasted over 2 and a half hours of my time which was supposed to be a simple signing. This was after my family and I have had a relationship with Mississauga Honda for over 20 years. After hours of back and fourth, surprise they said they re-appraised my car and were able to get my payments down to what I was told in the first place. Two months later when my car was finally in, Kanav contacted my husband (not me even though my number was the primary one on the account) and said I needed to come pick my car up soon , as in the next day or two otherwise he said his manager would want him to resell the vehicle. I’d never heard of this before seeing as it was my vehicle and before this experience Mississauga Honda had always prided themselves on what was convenient for the customer. When I went in to pick up my vehicle Kanav asked if I’d brought a blank cheque meanwhile he had never asked me to when we spoke over the phone or said what I needed for the car pick up appointment. He apologized for my experience and said he would give me a call in a few days to see how the car was. He never called, nor was I ever contacted by anyone even though I had such a terrible experience and made it known I was very upset. I left multiple other reviews and no one reached out. The first time Mississauga Honda contacted me was (surprise) to try and get more money and leave a message with deals they had for snow tires. I booked my oil change for my 2022 Honda at Mississauga Honda for the sole reason that I could hopefully speak to the manager about my experience while I was there this past Friday. The manager I was told was not in when I was there, but the woman at reception took my name and info and said that he would call me on Saturday when he was in the dealership. It has been 4 full days and I’m still waiting for that call. Getting a new car should be an fun and exciting time but Kanav and Mississauga Honda made this experience the complete opposite for me which is too bad because with my previous leases I had a good experience. The customer service and lack of getting back to me is why I would ABSOLUTELY recommend going to a different Honda dealership instead of this one. More

Dan is The man! Hey got me a car that met all the criteria I wanted while keeping it in my budget. I have bought 3 different new cars of different brands and with Da Hey got me a car that met all the criteria I wanted while keeping it in my budget. I have bought 3 different new cars of different brands and with Dan, I have had to best experience. When the car arrived he was flexible with his schedule, bought balloons, had a big bow on the car and was more excited to give me the car than I was to get it. He has personalized the experience of buying a new car so much that it makes you not want to buy anything other than a Honda. I would recommend Dan the Man to all my friends and family as he treats you as such. More

I’m happy with my purchase. I got good deal and my car came 1.5 months early. Special thanks to Daniel for helping me with this purchase. If someone looking for a great purchase I got good deal and my car came 1.5 months early. Special thanks to Daniel for helping me with this purchase. If someone looking for a great purchase then Dan is the man at Mississauga Honda. More

Daniel was so friendly to work with at Mississauga Honda. He made picking a new vehicle very easy. He did all the work and just left the signing to me. He was able to answer all of the questions I had about He made picking a new vehicle very easy. He did all the work and just left the signing to me. He was able to answer all of the questions I had about the vehicles I had in mind More

I have two words. ........Daniel Garceau, I have been looking at cars for some time now not sure what make or model I want. I went to Mississauga Honda, that is where I ........Daniel Garceau, I have been looking at cars for some time now not sure what make or model I want. I went to Mississauga Honda, that is where I was introduced to Daniel, let me tell you this guy knows his stuff! and was so Patience with me asking a million questions. Daniel made me feel comfortable and not feel like I was being pushed into something I did not want. I am still looking at cars, BUT Honda Mississauga is at the top right now just based on my experience with Daniel. More

I need to pay out and buy my Leased car, I have done the safety. But I was told that the Safety NEEDS to be done by MISSISSAUGA HONDA SERVICE department. This is CONTRARY to the requirements from ministry a safety. But I was told that the Safety NEEDS to be done by MISSISSAUGA HONDA SERVICE department. This is CONTRARY to the requirements from ministry and just trying to grab money, because their Service Department is notorious is pointing out unnecessary repairs, and then not servicing the vehicle properly, and you need to go there again and again for the same issue. I have several complaints pending with their services departments and I have switched the dealership for my services needs, so I wont let their services department touch my car, and would also go to ministry to complaint about this uncalled for requirement, of getting safety from their service department. More

I had a great experience with Amjad, Amjad was very helpful he explained everything about my new CR V. Thank you Amjad. helpful he explained everything about my new CR V. Thank you Amjad. More