Recently purchased a new Honda CR-V. Quite possibly the best overall car buying experience I have participated in. Possibly my expectations were low based on previous experiences but regardless, the customer service and responsiveness of the sales agent (Danny) as well as the finance manager (Maria) were beyond reproach. I got the sense that the philosophy of the dealership is to make sure that the customer is satisfied and that he/she leaves with the sense that they made a good purchase and obtained good value which is exactly how we felt. I would not hesitate to recommend Midtown Honda to family and friends.

Was this review helpful to you?    Yes | No Thank you

Went to check the pre-owned accord yesterday around 8:00 pm with my friends. We were planing to take two used car, but the sales representative was to rude to us, and was pushing us to buy it, and was telling us , that if we don't buy it, we r stupid, cuz he said that's the best deal u can't find in town , and kept mentioning to us to drop down the deposits money today, that made us really frustrating, Yes we admit that the deal is really considerable, but the attitude he gave us was really unexceptable, And he was not friendly to us at all. i would never return to the dealership again

Was this review helpful to you?    Yes | No Thank you

Went out of the way to find the exact used car that I wanted. Everyone was friendly, and so far, I like the Service Department. They took the time to address any concerns that I did have about the used car, and cleaned it up like new.

Was this review helpful to you?    Yes | No Thank you

I had a problem with my Pilot and did not know what it was, it would not start at all. They found the problem right away. I had my SUV back in less than 24 hours and they even supplied a car so that i could get to and from work.

Was this review helpful to you?    Yes | No Thank you

From the first day that I purchased my 2008 crv until today I hear a noise in my car and I went back to Midtown Honda 5 times and they didnt fix my problem.when you buy from them used car be careful because they are going to promise you 30 day full warranty from the first day that you purchase the car, but this is just a game that the used car management or service manager know how to play.I still have that noise in my car that it comes from the tires they say .Now the tires are my problem to deal with . Bad ,bad service to the customer .

Was this review helpful to you?    Yes | No Thank you

Needed snow tires fast. Called on a Friday and they were installed the following Wednesday.... In 20minutes. Have to give credit to Consumers Tire as well. Good job!

Was this review helpful to you?    Yes | No Thank you

They have inept employees who have no idea what they are talking about. Get everything in writing and read it three times.
Horrible staff, impolite and all the vehicles are overpriced.

Was this review helpful to you?    Yes | No Thank you