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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,876 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,876 reviews

June 04, 2024

MB The Woodlands sent me a reminder of break checkup, and they inspected the brakes for free! Great service! More

by GG
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More

by regard-kin.0c
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, regard-kin.0c! We are thrilled to hear that Juan and the team provided you with excellent service. Customer satisfaction is our top priority, and we are glad to know that you had a positive experience with us. We look forward to serving you again in the future!

June 02, 2024

Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful More

by Mick R
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience, Mick! We're thrilled to hear that Gaston provided exceptional service during your visits. Our team at Mercedes Benz of the Woodlands appreciates your loyalty and we look forward to serving you again in the future.

June 02, 2024

This is my 2nd purchase with MB The Woodlands & using Trent Hjuler!! He & Justin Johnson both went above & beyond to get me an amazing deal on my car. Big thanks to them both!! I received quick respo More

by Rachel
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Rachel, thank you so much for taking the time to share your experience with us and for your continued loyalty! We are thrilled to hear that Trent and Justin provided exceptional service and helped you find the perfect GLE. We appreciate your recommendation!

June 01, 2024

This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

by TexitNow.org
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with MBOTW! Thank you for making the drive to visit us. We truly appreciate your loyalty and are honored to be your go-to choice for service. We look forward to serving you again in the future.

May 31, 2024

Juan, Sprinter Service is great! Good communication and very helpful on what or shouldn’t been done now. Always can get me in. More

by peterbalzola
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Peter, thank you for taking the time to share your experience with Juan. We are delighted to hear that he provided good communication and assistance. We appreciate your feedback and look forward to serving you again in the future.

May 31, 2024

Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti More

by poppy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan - Sprinter Service
Jun 03, 2024 -

Mercedes-Benz of the Woodlands responded

Poppy, thank you for sharing your positive experience at our dealership. We're thrilled to hear that Juan provided exceptional service and that you enjoyed our customer waiting area. We strive to provide first-class service to all our customers and we look forward to serving you again in the future.

May 28, 2024

Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million More

by sidney
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jack
May 29, 2024 -

Mercedes-Benz of the Woodlands responded

Sidney, thank you for sharing your positive experience with us! We are thrilled to hear that Jack provided excellent customer service and made you feel valued throughout your visit. We appreciate your feedback and look forward to serving you again!

May 27, 2024

Katherine Stern was amazing to work with! She made sure to make feel comfortable throughout the car buying process. She made sure to get the car I wanted. Her service was top notch! More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of the Woodlands responded

Cade, thank you for sharing your positive experience with Katherine Stern! We're thrilled to hear that she provided top-notch service and made you feel comfortable during the car buying process. We appreciate your feedback and hope to assist you again in the future. Thank you for choosing us!

May 26, 2024

Awesome customer service and exceptional help! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! More

by Michelle Monroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of the Woodlands responded

Michelle, we're thrilled to hear about your positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that you found our team to be kind and efficient. Thank you for your kind words and for choosing us!

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