Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Salem
Salem, OR
799 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 799 reviews
Verified Customer
Helpful May 22, 2024
Got back to me quickly and certified that my van’s AC system was working corrctly. system was working corrctly. More
by RYANLEIN
Employees Worked With
May 22, 2024
Came in for a recall item. They were able to take care of it immediately. They were friendly and answered all of my questions. They were able to take care of it immediately. They were friendly and answered all of my questions. More
by hobiep
Employees Worked With
May 20, 2024
I reached out online and inquired about a sprinter van, was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been ove was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been over backwards to just make sure I had a good experience. They were very genuine in their conversation, we actually got along great and made a great friendship, which was amazing actually. This is the second time I’ve bought from this dealership, and so far they are literally batting 1000. You won’t get a better price anywhere else, you may as well come here for a good experience. It turns out there are still some great customer service businesses. Sincerely, thanks Eli and Brian More
by Burke Slater
May 17, 2024
They are great kept me informed on all what was going on, explained everything. Great customer service. explained everything. Great customer service. More
by dogger44
May 17, 2024
Fast, efficient service! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! More
by DAGOS56
Employees Worked With
May 17, 2024
Customer Service from reception to Shuttle was excellent. I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but for some reason that never happened. It felt rushed, but he mentioned they were busy so some grace there. Everything else was handled well. More
by ANNAMNEET
Employees Worked With
May 16, 2024
Great Mercedes Benz dealer in Salem, OR. Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking care of my needs. More
by MGKDUDO
Employees Worked With
