Mercedes-Benz Vancouver
Vancouver, BC
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24 Reviews of Mercedes-Benz Vancouver
Brian Choe made buying our vehicle an easy transaction. I was the one who came to look at the vehicle and test drive, while my husband spoke to Brian over the phone as he was working and unable to come in to was the one who came to look at the vehicle and test drive, while my husband spoke to Brian over the phone as he was working and unable to come in to the dealership. Brian was exceptional at going over every detail of the car. He was meticulous noting any "damage" on the car - just minor scratches that buffed out, but he made sure that we knew. We really appreciate how easy, fun and "stress-less" Brian made our experience buying our first Mercedes. We look forward to working with him again and are very happy that we had the chance to work with him. Elaine Law was very knowledgeable and friendly, and made going over all of the paperwork a breeze. She was happy to answer any questions we had and explain things further if needed. She made signing paperwork enjoyable :) More
I can tell you without hesitation that Mercedes-Benz Vancouver provides outstanding service, and goes above and beyond for their customers. I cannot say too many nice things about this dealership, and e Vancouver provides outstanding service, and goes above and beyond for their customers. I cannot say too many nice things about this dealership, and especially of Brian, who is a salesperson of integrity, honesty, and excellence, this is also extended to the sales mangers Hilton and Keith, I had a minor issue, called about it and they both have gone over and above to assist me, took my call immediately and assured me (not just with words, but follow up) of their commitment to have the minor issue taken care of! The excellence I've experienced with the sales department extends to the service. Service is consistently, in my case is being taken care of at MCL (I have Land Rover), it’s completed on time and the service advisor (Jason) is helpful and courteous. If this dealership is any indication of how Dilawri Group's dealerships conduct business, then they are a cut above. If you’re looking to purchase a pre-owned vehicle, you can truly trust this team! More
We love coming in to see our representative, Jackie. She is very professional, friendly and knowledgeable. Jackie always gives us ample notice when to come in. Always ready and willing to answer any iss is very professional, friendly and knowledgeable. Jackie always gives us ample notice when to come in. Always ready and willing to answer any issues upon arrival and even after we leave! We cannot be more thrilled having her as our rep. Thank you so much Jackie! More
Had a horrible experience here. Getting questioned like a criminal trying to get a vehicle here. Please do yourself a favour and drive further down to Surrey and get a better service there. Arrogant manager. criminal trying to get a vehicle here. Please do yourself a favour and drive further down to Surrey and get a better service there. Arrogant manager. More
I had been dealing with Mercedes-Benz Vancouver for many years, I also refer friends over too, always look for my favorite salesman - Wayne Wong, he is definitely my #1 choice. The manager Keith gave me th years, I also refer friends over too, always look for my favorite salesman - Wayne Wong, he is definitely my #1 choice. The manager Keith gave me the warmest welcome and best services, James and his teams are always behind me on my Mercedes vehicles when I come for my maintenance services. More
I have bought a Mercedes from this dealership for twice. Both times, Wayne Wong was the sales representative. Wayne is always very patient, courteous and thorough with his customers. After-sales services is Both times, Wayne Wong was the sales representative. Wayne is always very patient, courteous and thorough with his customers. After-sales services is also excellent. I would highly recommend him to any future customers. More
MB Vancouver is the very best dealership I have experienced at age 71; and Brad Gold is the very best salespeople ;outstanding experience Doug Hildebrand experienced at age 71; and Brad Gold is the very best salespeople ;outstanding experience Doug Hildebrand More
Jerry Brandt makes going to this dealership worth while! Always impeccable service and get the job done! Highly recommend this location and I always leave extremely happy! Always impeccable service and get the job done! Highly recommend this location and I always leave extremely happy! More
excellent service My family has bought a number of cars from this dealership. The service is simply excellent. Amir is our sales person. He is very professional, My family has bought a number of cars from this dealership. The service is simply excellent. Amir is our sales person. He is very professional, knowledgeable, friendly, sincere and hardworking! He is the best car sales person I have ever met. I would highly recommend this dealership and Amir to anyone who is thinking of buying a Mercedes. More
Excellent Service Excellent services at this dealer store, Staff are very friendly and professional, excellent services from their sales representative Pouya Khalighni, Excellent services at this dealer store, Staff are very friendly and professional, excellent services from their sales representative Pouya Khalighni, he has been very helpful and gets the best deal for me. Pre-owned sales manager was rude to me, but overall staff very nice and has been very supportive to complete the deal. Really appreciated all their helpful staff... I definitely will refer my friends to you... More