Mercedes-Benz Heritage Valley

Good Service Work I brought in my MB for regular scheduled maintenance and there were no issues or surprises. The service rep and service manager were very easy to tal I brought in my MB for regular scheduled maintenance and there were no issues or surprises. The service rep and service manager were very easy to talk to and they responded to my requests. The swing and service is a pretty nice treat while waiting for your vehicle. More

Outstanding experience led by Mark Mark Gummer was one of the best sales experiences I've ever had. He was genuine, thoughtful, and allowed me to take my time with the decision, and giv Mark Gummer was one of the best sales experiences I've ever had. He was genuine, thoughtful, and allowed me to take my time with the decision, and give me my time and space. He was knowledgeable with the product, and understood my wants. It never felt like a salesman with Mark, I felt like I was dealing with a friend. He is the gem of this dealership. Robert Lam made a lot of promises, and came through on every one. He was extremely helpful in making the deal, and made things very accommodating over text. He worked on the deal from home to ensure I was happy with the finances piece. He has been extremely professional with every encounter, and I was very satisfied with how he put together our deal. Lacey Elgie made my day. When I picked up my car for tinting and dropping off the loaner, she was invaluable. There was a mark on the car, and she made sure it was cleaned up. She got me the phone numbers of people I needed, got me price quotes, and she was willing to take on any further questions or answers. She was willing to go the extra mile and liaised with Mark as well. Very happy with my experience with Lacey. Eddy Chang has been wonderful and thoughtful. He made sure we knew the details before signing the agreements. He made the service agreements much more easy to understand, and the detail packages. He was very helpful in getting the car going with insurance, license plate, and all of the paperwork. He treated me very well, and easy to ask any deal-related question. Mike Handous was also very courteous whenever I have seen him as well. Overall, I had a poor experience with Mercedes Heritage Valley in August 2016. That changed with this car experience in buying my C43. Mark, Robert, Lacey and Eddy have completely changed my opinion and I am proud to have leased my car from you guys. More

Wonderful experience buying my new car! The employees at this dealership were so friendly and helpful, they took out extra time to make sure that we were satisfied with the car that we were The employees at this dealership were so friendly and helpful, they took out extra time to make sure that we were satisfied with the car that we were buying, and did not rush us at all. They made sure all our needs were met with the car and found the perfect car for us! We were always informed about what was going on and communication was made very easy! It was such a pleasant experience buying our car from them. More

Manny's the Man Got a CLA 45 AMG through Manny and he was super helpful, patient and kept in touch after the deal closed. Go see him! Mike, Kevin and Eddy are all All Got a CLA 45 AMG through Manny and he was super helpful, patient and kept in touch after the deal closed. Go see him! Mike, Kevin and Eddy are all All-Stars. Don't go anywhere else. They'll take care of you. More

Great communication between me and Sales I am very happy with my visit, I bought the car from Manny and he was awesome! I was out of town so I bought it unseen but Manny told me everything ab I am very happy with my visit, I bought the car from Manny and he was awesome! I was out of town so I bought it unseen but Manny told me everything about it and made the transaction super simple! More

buying a GLE 43 AMG. The overall experience of trading in my ML350 and buying the GLE 43 AMG was very simple and carried out in a very professional manner. Manny Martinez The overall experience of trading in my ML350 and buying the GLE 43 AMG was very simple and carried out in a very professional manner. Manny Martinez was very helpful and I would give him full marks for his attention to detail. Ryan Ruffell had a very nice manner when dealing with some difficult questions. He actually listened to the questions being asked and gave a short but detailed reply. I was very satisfied with my experience dealing with both Ryan Ruffell and Manny Martinez. More

First Mercedes Benz Manny Martinez is extremely helpful salesman with a ready smile. He also orientated us to our new vehicle, expecially with how the IPhone and Car Comp Manny Martinez is extremely helpful salesman with a ready smile. He also orientated us to our new vehicle, expecially with how the IPhone and Car Computer can be hooked up. Louella Ramos was extremely gracious and thorough with the processing of the important Finance matters. Ryan Bietting is an extremely gifted General Manager whose interpersonal skills are excellent. In fact, these three people made the process of buying our new Mercedes Benz a most excellent experience. In fact, we have recommended them to our friends. More

Our First Mercedes Benz The timing was perfect in every way for us to move into the purchase of a Mercedes Benz, my husband's dream car! On the advice of a friend, our desti The timing was perfect in every way for us to move into the purchase of a Mercedes Benz, my husband's dream car! On the advice of a friend, our destination was Heritage Valley and Peter Mah. Mike Handous was who we first connected with and then met Peter. Both of them did a stellar job of taking care of creating exactly the right package that worked on every level for us. The showroom and the friendly hospitality was very much appreciated. We are enthusiastically recommending our experience to everyone we know. Thank you to you both, Peter and Mike. We are thoroughly enjoying our B250 and have great memories at how we ended up driving it home that day! More

Excellent experience with my first E43 The environment of Heritage Valley is nice and attractive. The sale person Charles is very friendly and knowledgeable. His answered a lot of our naïve The environment of Heritage Valley is nice and attractive. The sale person Charles is very friendly and knowledgeable. His answered a lot of our naïve questions and is very patient with our after-sale requests. We will definitely recommend Charles and Heritage Valley to our friends More