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Mercedes-Benz Downtown Calgary

Calgary, AB

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92 Reviews

909 15 Street SW

Calgary, AB

T3C 1E5

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Showing 92 reviews

March 09, 2018

Great service from Danny and Lisa. Both were very helpful in vehicle sales and financing. Will recommend this dealership. Overall vehicle purchase was very smoot More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Williams, Michael Jennings, Lisa Zhang
Mar 12, 2018 -

Mercedes-Benz Downtown Calgary responded

Thank you Mike. We appreciate you taking the time to rate us so well and mentioning Lisa, Danny and Michael. Your recommendation is very appreciated and we look forward to continuing our level of service to you and anyone you recommend to us. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

February 16, 2018

Great experience, Danny and John were very helpfull Great experience, Danny and John were very helpful, not sure what else to add here but again, danny and john very good to deal with, i had also spoken More

by G3nt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Williams, John Espanol, Martin Verdiyev
Feb 16, 2018 -

Mercedes-Benz Downtown Calgary responded

Thank you for your kind words. Danny, John , Martin and the entire team here greatly appreciate your review. So close to a perfect score. :) Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

February 10, 2018

Wonderful service in sales and finance. It was very good experience picking up the SUV . Mr. Williams was very helpful in vehicle selection and financing formalities. Will definitely recomm More

by Surinder Basra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Edgar, Danny Williams, John Espanol
Feb 12, 2018 -

Mercedes-Benz Downtown Calgary responded

Hi Surinder, and Thank you for this great review and rating. We appreciate you taking the time to rate us so well and for all your kind words. Danny, John, Justin and the whole team look forward to seeing and serving you in the future. Enjoy your new Mercedes-Benz GLA! Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

January 31, 2018

Thoroughly enjoyed the experience The folks working at D.C. Mercedes must really like working there because it was very comfortable and enjoyable to work with them. Ralph helped me get More

by Iceman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Zhang, Ralph Leith, Neal Sukhu, Robin Tse
Jan 31, 2018 -

Mercedes-Benz Downtown Calgary responded

Thanks Iceman! Ralph, Lisa, Robin, Neal and the entire team here at #mbdtyyc greatly appreciate you taking the time to write such a great review and for the perfect rating. Our goal every day is to exceed our customers' expectations, and it appears we did so again. We look forward to helping you, your friends and family in the future. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

January 11, 2018

Friendly and respectful We worked with a number of contacts at Mercedes-Benz Downtown Calgary and found them to be thoroughly helpful and respectul of our time and needs. In More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Edgar, Danny Williams, Robin Tse
Jan 11, 2018 -

Mercedes-Benz Downtown Calgary responded

Hi JW. Danny, Robin, Justin and the entire team here @ #mbdtyyc appreciate your 5 Star rating. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

December 30, 2017

Friendly, helpful, Michel is a good sales, We visit your store around two years ago, he always gave us some useful information every time, and he always follow up with u More

by Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tse, Michael Chan
Jan 02, 2018 -

Mercedes-Benz Downtown Calgary responded

Thank you for taking the time to give us such a nice rating and your kind comments about Michael. We are so happy you had a great experience and found your dream. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

December 28, 2017

Everyone was professional From sales to financial services, delivery service. Everyone knows what he is doing. Arif from sales dept. John and Robin from financial services, M More

by Newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tse, Arif Budhwani, John Espanol, Michael Jennings
Jan 02, 2018 -

Mercedes-Benz Downtown Calgary responded

Thank you for taking the time to give us a 5 Star rating and the endorsement. It is greatly appreciated. Arif, Michael, John and Robin are especially grateful that you identified them. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

December 20, 2017

Most terrible purchasing experience ever DO NOT COME TO THIS DEALERSHIP Other people might have given this dealership a high rating but I would give this dealership a -10 if that was an opti More

by Benzcalgaryistheworst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chan
December 20, 2017

Great experience I received a great customer service since I started to look for a car 3 months ago. One of the dealership sales men helped me to compare all different More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tse, Mazen Aboulhosn, Rob Nelles, Neal Sukhu, Michael Jennings
Dec 20, 2017 -

Mercedes-Benz Downtown Calgary responded

Thank you Victor. We are so thankful that you took the time to provide our team with such a great rating and review. Your kind words, sentiments and recommendation means the world to us. Our goal every day is to have our customers experience the "Best or Nothing" and be "Driven to Delight". It sounds like we succeeded with you. We are looking forward to seeing you in the future here at our sales department and in service. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

December 15, 2017

Thank you Michael! The overall experience of purchasing this car was perfect, Michael explained all new features to me very patiently for this new car. Thanks Michael! More

by Jing Wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jennings
Dec 18, 2017 -

Mercedes-Benz Downtown Calgary responded

Thank you for your kind message and rating and for noting you will recommend us. We look forward to serving you and those you recommend to us in the future. Just a reminder.. our Service, Parts & Accessories department is located a few minutes away from our Sales Location. It is at 2312 10th Ave SW. We also have a very active Website, Facebook Instagram, and Twitter pages, as well as our YouTube Channel that has many "How To" videos and much more. Thanks again and all the best! Website: www.MBDTYYC.com Instagram: www.instagram.com/mercedesbenzcalgary/ Facebook: www.facebook.com/MBDTYYC Twitter: www.twitter.com/MBDTYYC YouTube: www.youtube.com/user/hyattautogallery/videos

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