Mark Wilson's Better Used Cars
Guelph, ON
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1,838 Reviews of Mark Wilson's Better Used Cars
Second Rodeo at Mark Wilson's - even better than the first! About a year and a half ago, I went into Mark Wilson's because I was in the market for a newer Ford Focus than the one I was driving. I found their o About a year and a half ago, I went into Mark Wilson's because I was in the market for a newer Ford Focus than the one I was driving. I found their on-line descriptions and pictures of their cars to be very helpful so I had a choice of 3 cars when I went in there. I ultimately settled on a 2013 Ford Focus SE. It was a clean car and was wonderful to drive. Recently my job changed and I realised that I'd need a larger vehicle. Since I've had nothing but success with Fords, I cast my eye upon 3 Ford Escapes. I met with Mark Wilson's sales person Rod Sider. Rod was a total pro! He knew the vehicles I was interested in, could easily tell me their features and had ready access to the vehicle's history. After driving 2 of the 3, I chose a 2015 Ford Escape Titanium. The vehicle was like new, well cared for and had been detailed through and through. Rod was great in working through the paperwork and provided me a really fair trade for the Ford Focus I'd was driving. Once the decision was made, Rod had connected me with Kim who does their financing. We walked through that paperwork very quickly and within hours, I was the proud new owner of the Escape Titanium When I came in to pick up the car, the removed the rust module from my old car and re-installed it on the new car within 20 minutes - everyone in their service department was friendly, efficient and ready to help in any way. To potential buyers I'd say, if you want a new car but don't want to have it depreciate but literally thousands of dollars when you drive it off the lot - give Rod Sider at Mark Wilson's a call. You'll happily drive home with may as well be a brand new car - without the new car payments! More
Bought a car.....car sold out from under me.. Bought a car....sold out from under me.....bought another car.....was leaving work in the middle of a thunderstorm....turned on wipers.....wiper broke Bought a car....sold out from under me.....bought another car.....was leaving work in the middle of a thunderstorm....turned on wipers.....wiper broke right off ON the drivers' side,,,,, was assured EVERYTHING had been checked over......this is a synopsis of my experience....... More
Prompt & Stress-free!!! Our experience was amazing, from our initial email contact to driving off the lot with our new ride. Marko and Miguel were very patient and offered a Our experience was amazing, from our initial email contact to driving off the lot with our new ride. Marko and Miguel were very patient and offered a stress free, pressure free buying. They were prompt in responding to us every time we contacted them. An amazing car purchase experience. Can't wait to deal with them on future vehicles! More
Vehicle Purchase To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just t To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just that on every level of my purchase experience. More
Beautiful new van We got exactly what we wanted. We have had the van for 1 now, and are as happy with it now, if not more so. I find haggling stressful, and preferred t We got exactly what we wanted. We have had the van for 1 now, and are as happy with it now, if not more so. I find haggling stressful, and preferred to use a lot that doesn't do this, rather just offers the vehicle at a fair asking price (we researched other locations, and the price compared well). We would use them again for another vehicle. More
Excellent dealer I highly commend Mark Wilson's Better Used Cars. I found their ad online and Michael Fonseca emailed me promptly. In all my dealings with him, he was I highly commend Mark Wilson's Better Used Cars. I found their ad online and Michael Fonseca emailed me promptly. In all my dealings with him, he was straightforward and informative. Never I'd I feel pressured or manipulated. I visited a new car dealership where that was exactly what happened--I even had trouble retrieving my key to leave as they tried to 'sweeten the pot' with items I didn't want to keep me there until I bought the car. Compared to these old-school sales practices, Wilson's was a breath of fresh air. Everyone I dealt with, from the receptionist to the delivery specialist, was professional and helpful, even though it was very busy. When my insurance confirmation wasn't in the file, Nicole called them and had them email it so she could immediately print it out for me. Thanks to all! More
Fantastic and easy My experience was awesome. Everybody was really nice and helpful and they made it extremely easy and smooth sailing to buy my vehicle. I would definit My experience was awesome. Everybody was really nice and helpful and they made it extremely easy and smooth sailing to buy my vehicle. I would definitely recommend Wilson's to friends and family. I am very impressed with the service I received. More
Simply a great experience My husband and I are very pleased with the experience we have just had at Wilsons. Our sales rep Ryan Mercer was very knowledgable, professional and f My husband and I are very pleased with the experience we have just had at Wilsons. Our sales rep Ryan Mercer was very knowledgable, professional and friendly as we were looking at different vehicles. We came across a beautiful blue colour Chev Equinox and knew that was the one we wanted. Ryan was very helpful setting things up when we came to pick it up and reassured us that if we needed help with anything after we left or in the weeks ahead to just give him a call. More
Great selection, friendly service, happy customer Had an extremely positive experience buying at Mark Wilson's Better Used Cars last week! My test drives were easy to schedule, the vehicle quality was Had an extremely positive experience buying at Mark Wilson's Better Used Cars last week! My test drives were easy to schedule, the vehicle quality was exceptional, and Mike was great to work with in sales. Extremely knowledgeable and friendly staff made my decision easy! The finance side of things was easy and quick as well, no high-pressure upsells, and I happily left with a great car at the end of the week! Every step of the car buying process here was low stress and I happily recommend them! More
Great Service all around Have always received great service with the last 4 cars I purchased. I have to say this most recent purchase was probably by far the best. Shari r Have always received great service with the last 4 cars I purchased. I have to say this most recent purchase was probably by far the best. Shari really worked her magic and got me an amazing finance option. Thank you Shari!! More