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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,836 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,836 Reviews of Mark Wilson's Better Used Cars

September 29, 2017

Great Experience My wife and I were purchasing our first family vehicle and the staff at Mark Wilson's made this a great experience! They were extremely personable, ap More

by tarbotton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Hoover , Ron Harris
Oct 18, 2017 -

Mark Wilson's Better Used Cars responded

We appreciate your business and taking the time to write this awesome review! We hope you are enjoying your new car, please come back to visit anytime!

September 29, 2017

Best people in the industry They staff at Mark Wilson's are incredible. They will work extremely hard to get you into something that you'll love and can afford! I couldn't be hap More

by Lucas1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Sarah Teles
Oct 18, 2017 -

Mark Wilson's Better Used Cars responded

Thank you so much for the amazing review Lucas! We couldn’t be happier that our staff provided you with such a great experience!

September 29, 2017

AMAZING DEALER ! After a terrible accident and ordeal. I had to buy a car quick. Shari and Migal were great and patient ! They probaly unknowingly made things a lot b More

by Kevin Sharpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Shari Macquarrie, miguel juan
Oct 18, 2017 -

Mark Wilson's Better Used Cars responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Shari and Miguel were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 29, 2017

Disorganized No one seems to know what anyone else is doing, we're left waiting for extended periods of time even with an appointment, also misinformed of payment More

by Pfeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa Welsh, Karlee McDonald
Oct 10, 2017 -

Mark Wilson's Better Used Cars responded

Hello Sara, I wanted to extend our apologies for the frustrations that you experienced purchasing your Rogue. My name is Dave Gardiner, as one of the managers we take seriously our customers feedback. Upon receiving your review I spoke with all the employees involved and clearly we did a terrible job of communicating with each other regarding your purchase. The right hand did not let the left hand know what was going on, and this is not how we do business! I am sorry that it was you that suffered. We have used your input as a learning opportunity for the team so that we do not duplicate our mistake again. Please accept our apologies and we hope that we have another chance to earn your business! Regards Dave Gardiner

September 28, 2017

Clean nice atmosphere. Very beautiful and polite lady's Clean nice atmosphere very beautiful and polite lady's working there Awesome variety of cars and they make you very comfy no matter your situation More

by mpricey112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh
Oct 18, 2017 -

Mark Wilson's Better Used Cars responded

Thank you so much for the review! We are happy that we were able to provide you with the excellent experience we strive to provide all our customers. Don't forget to like us on Facebook!

September 27, 2017

Fully satisfied from day one to completion of purchase Dealing with Mark Wilson's Better Used Cars was a great experience. Everybody was very pleasant, knowledgeable and helpful. We would buy another car f More

by Lyn & Klaus Hoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gray, Shari Macquarrie, Tony Gallucci, Garrett Duval, Kristian Reginato, Cheryl Bauer
Oct 19, 2017 -

Mark Wilson's Better Used Cars responded

Thank you so much for sharing your experience! We are so happy you and your son were able to find a car! We look forward to working with you again in the future.

September 27, 2017

Good quality I bought my car from Wilson's and I have to say one thing is customer satisfaction. Moreover customer service especially Miguel jain he is the sales c More

by dany.francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miguel juan, David Miller
Oct 18, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for the review! We are glad Miguel was able to give you such a great car buying experience. Enjoy your new car and please come visit us again soon!

September 26, 2017

Great experience Working with Rick to purchase my car was a great experience. I feel like he was very honest and helpful. Being a young female I was worried about goin More

by kelsie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knight, David Miller
September 26, 2017

Awesome selection and amazing staff Awesome selection on vehicles.. was not pressured to buy the sale team was very helpful and they helped me pick out the right car for me thanks Mark w More

by downtown82
Recommend Dealer
Yes
Employees Worked With
Kim Culling, Jocelyn Stephan, Karlee McDonald
Oct 19, 2017 -

Mark Wilson's Better Used Cars responded

On behalf us all of us at Mark Wilson's, I would like to thank you for sharing this great review about our dealership! Enjoy the new car and see you again soon!

September 26, 2017

Great I got a great price on a great car. I did a lot of shopping around and took a lot of test drives at other dealers. Mark Wilson's was the best. More

by jack37
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Kim Culling
Oct 19, 2017 -

Mark Wilson's Better Used Cars responded

Congratulations on your new car)! Thank you for taking the time to write about your experience!

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