Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
Care, Courtesy and Professional From start to finish we experienced the highest standard of courtesy and professionalism from Miguel, Jeff and all the staff. Never any pressure and t From start to finish we experienced the highest standard of courtesy and professionalism from Miguel, Jeff and all the staff. Never any pressure and the vehicle was delivered as promised. Great job everyone! More
Not Your Typical Used Car Dealership I googled the vehicle I was looking for and came up with this "great deal" through this dealership. I had looked around for a while and Mark Wilson's, I googled the vehicle I was looking for and came up with this "great deal" through this dealership. I had looked around for a while and Mark Wilson's, by far, had the best deal on just the make, model, kms, and colour I was looking for. It was worth the two 2+ hour trips (purchase and pick up) to get this vehicle there. I dealt with several staff, because they always made sure someone could accommodate my schedule since I was from out of town, and everyone was extremely friendly - and for me it's all about the customer service and how you're left feeling and these guys did a great job. The reception staff were also friendly, which has not always been my experience elsewhere. My one piece of constructive criticism is just to respond to an e-mail or text, even if it's just to say "thanks, got it", so the customer is sure the message was received, even if it's all good. But every in-person encounter has been professional, fun, friendly - and never pushy. The building also looks professional, like a new car dealership, which also make you feel reassured when you walk in and make a deal! More
Hyundai Tucson Ramsey helped us with our purchase. He was helpful and friendly. Explained the features on the car. He’s went above and beyond on helping us. I’d reco Ramsey helped us with our purchase. He was helpful and friendly. Explained the features on the car. He’s went above and beyond on helping us. I’d recommend him to anyone. I’d definitely go back and purchase another car at Mark Wilson’s. I am one happy customer More
Friendly and efficient service Gus in sales was so very helpful a d made the experience of purchasing a vehicle effortless. David in the business department was able to inform me Gus in sales was so very helpful a d made the experience of purchasing a vehicle effortless. David in the business department was able to inform me of my options for financing. The whole experience at Wilson's was enjoyable a d stress free. More
Customer Service Friendly My husband found Ron and Shari to be very helpful in the purchase of our vehicle. Sales Manager Scott is also customer service oriented. Wilson's d My husband found Ron and Shari to be very helpful in the purchase of our vehicle. Sales Manager Scott is also customer service oriented. Wilson's delivered what was promised. More
Fantastic! We came in for just a look. We were definitely looking to buy but wanted to see many brands in one place. Definitely delivered! Every manufacturer eve We came in for just a look. We were definitely looking to buy but wanted to see many brands in one place. Definitely delivered! Every manufacturer every trim level. Wow! Everything was there. My wife picked her dream car out of all the selection and we were in and out in no time with the suv of her dreams! Ramsey was straight up and honest and the follow up service has been fantastic! We are loving our Tucson! I feel terrible as I can’t recall the name of the nicest lady we dealt with when we picked up the car. So professional and answered all questions with ease. Thanks to everyone who made our car buying experience a joy! More
Great experience my Audi Q7 Ramsey helped me with the purchase of my new vehicle. He was very helpful and took the time to go over all of the vehicle features in detail and helpe Ramsey helped me with the purchase of my new vehicle. He was very helpful and took the time to go over all of the vehicle features in detail and helped with the whole purchasing process. He was very professional and kind. I will definitely be recommending him to friends in need of a new car. More
Love my car I had a good experience with Wilson's and the employees. Miguel and Marco were friendly and helpful. I didn't trade in my car as I was offered much I had a good experience with Wilson's and the employees. Miguel and Marco were friendly and helpful. I didn't trade in my car as I was offered much less than I was able to sell it for privately. I also didn't get an owners manual with my car which I inquired about and am still waiting for 7 mths later.... I will probably return when I'm looking for another car. More
The Best Customer Service!! Our experience at Wilson’s was amazing Rick was very helpful and friendly and helped us find the perfect vehicle. Jeff was very nice and helped us sho Our experience at Wilson’s was amazing Rick was very helpful and friendly and helped us find the perfect vehicle. Jeff was very nice and helped us showing the various options we could take to make everything easier Overall very nice people and Amazing customer service!!! More
Incredible Always a great experience!! From the minute you enter the door you are treated like family and listened to - to ensure your vehicle needs are meant. W Always a great experience!! From the minute you enter the door you are treated like family and listened to - to ensure your vehicle needs are meant. We have purchased many vehicles both for business and personal and would never go any place else. Ron Harris has worked with us for each purchase and provides support and knowledge without pushing us into a decision!! I would recommend Wilson's to anyone More