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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,838 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,838 Reviews of Mark Wilson's Better Used Cars

April 20, 2018

Purchase of my 2016 Ford F150 Both my wife and I purchased a vehicle back in 2013 so when it was time for me to purchase a pickup truck I visited the website and they had what I wa More

by smaccallini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Ryan Mercer
Apr 23, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words! We glad to hear you were able to find a a great truck, and our team was able to make the car buying experience, a great experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information! The Wilson's team hopes you enjoy your new ride and look forward to having the pleasure of seeing you again!

April 19, 2018

Amazing service Kristy and joe were fantastic! If you want a great service center this is your place. The dealership was great too! Deffinately recommending to friend More

by Jennifer McCollum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, Gus Carayannis, Nicole Hoover, Kristy Hagget
Apr 20, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Car Service Centre. We are happy to hear you received great service during your visit and look forward to your return.

April 12, 2018

Excellent salesman Miguel was very knowledgeable and did not pressure me into a decision and had the things I asked to be fixed on car done. Jocelyn was awesome with hel More

by aidaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Shari Macquarrie, miguel juan, Jocelyn Stephan
Apr 12, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you were able to find a car of your liking! We will pass on your comments to management, Miguel and Jocelyn. Enjoy the 'new' ride and we hope to see you again!

April 12, 2018

Amazing Iam so happy with the work that Sarah has done to put me in the vechile i have always wanted. She is amazing assit to this company... I would recommen More

by Skoobs01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Teles
Apr 13, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for the kind words! We’re so happy your visit at Mark Wilson's Better Used Cars went well and you had an amazing car buying experience. We will pass your lovely message on to management and to Sarah. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' vehicle.

April 11, 2018

Good experience Initially the purchase of the car went really smoothly, Marko was great to deal with. I felt we were on the same page (none of that old school back an More

by maccokum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski, Jeff Botter
Apr 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! We do apologize for the inconvenience, our team tries their best to accommodate all customers, but it is good to hear that you can look past this and are a happy customer. We are glad to hear that you were able to find a vehicle of your choice. Enjoy the new ride!

April 11, 2018

Sheridan Had an amazing dealing with micheal Fonseca really enjoy dealing with Mark Wilsons third purchase from Michael sales and reception are very pleasant t More

by nuttygirl26
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Shari Macquarrie
Apr 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always a pleasure to hear of a returning customer. We are happy to hear you had yet another great car buying experience at Mark Wilson's Better Used Cars. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thank you.

April 11, 2018

Great Service. Nice Vehicle. Easy Process. We just purchased our second vehicle with Mark Wilson’s. Once again, we got tremendous service (definitely ask for Miguel - he’s a stellar guy to work More

by amy.c.blundell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miguel juan, Sarah Breese, Lauren Ackerman
Apr 12, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words, loyalty and review of Mark Wilson's Better Used Cars, Amy! It is always a pleasure to hear when a customer has a positive car buying experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' car!

April 10, 2018

Sales personnel need to listen first Listening to the want and needs first would go a long way instead of assuming. Service dept. messed up on tire installation and had to return for re More

by superganu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Beverlee Boettger, Joe Barber
May 14, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your comments. Sorry for any inconvenience you experienced. We appreciate the comments so we can continue to improve our process.

April 10, 2018

Fast and easy The dealership over all was good, it was very fast pace and I seemed like the sales man was in a hurry to get to the next client. Nicole was amazing More

by devinjuhlke-travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Nicole Hoover
Apr 11, 2018 -

Mark Wilson's Better Used Cars responded

Hello Devin , thank you for reaching out to us, we do apologize if you felt your time with Ron was rushed. We have been experiencing higher than usual customer volumes during the week days recently and we are actively trying to address it so that our valued customers are not being rushed. That particular day was a record breaking Monday for us, and we appreciate your being a part of it, as well as your patience. We are happy to hear that you are enjoying your new ride! Please do not hesitate to reach out to us if there are any other concerns, we are here to help! Sincerely Team Wilson's

April 10, 2018

Best ever Got the exact car I wanted with all the options and an affordable bi weekly payment plan to boot! Jon helped me get the best interest rate and term po More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Ghandour, Jonathan Gardiner
Apr 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars. We will pass your message on to Jon, and we hope you enjoy the new ride!

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