Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
Awesome experience ! Not only did I get a great deal but the customer service was exceptional. Absolutely no pressure and always very helpful. Not only will I be back agai Not only did I get a great deal but the customer service was exceptional. Absolutely no pressure and always very helpful. Not only will I be back again but I wouldn't hesitate to recommend them to anyone. More
Very accommodating. Friendly staff. Visited Wilson’s found my car. Then unfortunately I had a workplace accident which limited my movement. Broke my ankles. Wilson’s staff helped me with Visited Wilson’s found my car. Then unfortunately I had a workplace accident which limited my movement. Broke my ankles. Wilson’s staff helped me with every step of the purchase even helping me into the passengers seat the day I picked up my car. Friendly, helpful staff and a wonderful vehicle purchase experience. I will recommend and I will be back. Good work and many thanks. More
A very pleasant experience. Never felt pressured. Ryan, our salesmen was very helpful. We were able to see multiple versions of the vehicle we had decided on (mileage, options, Never felt pressured. Ryan, our salesmen was very helpful. We were able to see multiple versions of the vehicle we had decided on (mileage, options, etc.) which helped in our decision. Overall, a very pleasant experience. More
Great experience Never felt pressured... Trevor , our salesmen was very helpful.. we were able to see multi vehicles..which helped in our decision. Mark Wilson's empl Never felt pressured... Trevor , our salesmen was very helpful.. we were able to see multi vehicles..which helped in our decision. Mark Wilson's employees were very friendly. Front desk service very warm and caring. Everyone we encountered was very professional. We will definitely recommend mark Wilson's to friends More
Fast Sale This is our second car purchased at Wilson’s. We had a great experience first time around, we came back the second. We had no clue what we wanted and This is our second car purchased at Wilson’s. We had a great experience first time around, we came back the second. We had no clue what we wanted and this lot was the place to come to. Everything you could imagine is on their lot! We drove there in a 300C Hemi and left purchasing a Orange VW Beetle. Ryan Mercer replied to my Husbands email inquiry on a newer 300. Ryan did a GREAT job. In my eyes if he managing to sell that Beetle to a guy that wanted a 300. Wilson’s did a great job tricking out our new Beetle with upgraded wheels and tinting. Kim made the payment come within the weekly budget we wanted and that’s Fabulous! She answered all our emails super fast. We will definitely recommend Wilson’s and will be back ourselves. More
Beware of the hidden cash grab! We bought our 2nd vehicle from Mark Wilson’s recently and can’t say I’m overly impressed with them this time around. Our salesman Ron was great howeve We bought our 2nd vehicle from Mark Wilson’s recently and can’t say I’m overly impressed with them this time around. Our salesman Ron was great however we were not pleased with the finance manager. She was very pushy with all the extra crap we didn’t need after we specifically said we didn’t want it! She only gave us package options failing to mention they were optional after making it seem like we had to get one. Well $10,000 extra later we had crap that we didn’t want or need! After looking over our paperwork at home we realized it was optional and immediately asked to cancel it only to find out that she “forgot” we had already picked up our vehicle and she failed to file the proper paperwork for it making it very inconvenient for us to have to interrupt my husbands work day and take our 2 young kids back to sign her “forgotten” paperwork on top of resubmitting our financing after removing her extra $10,000 of crap! Should we need another vehicle in the future it is unlikely that we will return due to her alone. Otherwise both of our vehicles are great/ in mint condition and we have no issues with them. More
Great experience! I couldn't be happier with my car! Staff was very helpful in answering all my questions as this was my first car and I never felt pressured to make a I couldn't be happier with my car! Staff was very helpful in answering all my questions as this was my first car and I never felt pressured to make a decision. I felt as though they genuinely cared about helping me find the best car for me! Thankful for the great experience! WOULD RECOMMEND!!! More
Good Friendly Service Everyone from the sales person (Chris) who answered my email in a matter of seconds, to the ladies at the front desk, to the financing and delivery st Everyone from the sales person (Chris) who answered my email in a matter of seconds, to the ladies at the front desk, to the financing and delivery staff, everyone was super helpful and friendly. Would (and have) recommended them to others in a heartbeat! More
Car buying experience at Wilson’s My overall experience at Wilson’s was positive, I found all of the staff very pleasant and approachable. I worked with Ryan to select my new vehicle. My overall experience at Wilson’s was positive, I found all of the staff very pleasant and approachable. I worked with Ryan to select my new vehicle. He was very accommodating and pleasant to work with, he answered all of my questions with patience and I felt very at ease with him. As a woman car shopping on my own, I have had some very unpleasant experiences in the past. Working with Ryan was a very positive experience, I would highly recommend both Ryan and Wilson’s.. More
Great experience at Wilson's From the moment dealing with Karl Clarey one of the best salespeople I have ever met. Until we found our Sierra truck we never had a bad moment at Wil From the moment dealing with Karl Clarey one of the best salespeople I have ever met. Until we found our Sierra truck we never had a bad moment at Wilson's. The complete team from Stu to Angela they explained everything fully and thoroughly. The complete team are customer oriented and thoughtful. Anyone looking for a vehicle should or must visit Wilson's for a great experience in purchasing one More