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Mark Wilson's Better Used Cars
Guelph, ON
1,839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,839 Reviews of Mark Wilson's Better Used Cars
July 20, 2018
Great service with both Ryan and Kim This is our second vehicle we have purchased from Mark Wilsons lot. We had purchased our jeep about 5 years ago which turned out to be a very good buy This is our second vehicle we have purchased from Mark Wilsons lot. We had purchased our jeep about 5 years ago which turned out to be a very good buy. Chase AKA Ryan was very helpful friendly and knowledgable, Kim finished up the deal and was also very nice...we would def recomend your business to family and friends More
by jkelly0028
Verified CustomerEmployees Worked With
Kim Culling, Ryan Mercer
Helpful July 20, 2018
Great purchasing experience! We just picked up our new (used) car from Wilson’s and were really happy with the experience. From our initial inquiry about the vehicle to pick up, R We just picked up our new (used) car from Wilson’s and were really happy with the experience. From our initial inquiry about the vehicle to pick up, Rod and Marco were fantastic to work with, as were the other staff there. People were friendly and were clearly knowledgeable about the vehicles. Our test drive was easy - they gave us lots of information about the vehicle up front and were honest about things like the quirky remote starter. While they do get a lot of cars from Quebec (where people don’t always report accidents the same way), they were able to show us a paint depth report that reassured us that there were likely no repairs that wouldn’t show up in the Carprood. There wasn’t any pressure to buy and while they don’t offer much wiggle room in the price, it was already the lowest in comparison to what we could find online, so that wasn’t bad. Jon, from financing, was great and provided lots of information about warranties, without being pushy about them. Everyone was super responsive when we had questions (we usually got email responses within minutes) and we got what felt like a pretty fair deal on our trade in, considering that it was a very well-loved car. Overall, it was a quick and painless process with Wilson’s! More
by courtney.oud
Employees Worked With
Marko Velkovski, Rod Sider, Jonathan Gardiner
July 20, 2018
Painless I am new to the area and was searching for cars on line when noticed quite a few of the cars I was interested were at this dealership. I attended Mar I am new to the area and was searching for cars on line when noticed quite a few of the cars I was interested were at this dealership. I attended Mark Wilson's and was introduced to Ron Harris. Ron was easy going and not pushy and was a pleasure to work with. I visited one other dealer before Mark Wilson'sBetter Used Cars and was not impressed with sales person or what they would give me on trade. Wilson's gave me $1500 more for my trade! Thanks for everything and I will see you again when it's time for a new car. More
by jdfire2003
Employees Worked With
Ron Harris
July 20, 2018
Good timing They explained the needed repairs and gave accurate pricing. Done in a timely fashion. Mechanic also explained some issues that were corrected. Alwa They explained the needed repairs and gave accurate pricing. Done in a timely fashion. Mechanic also explained some issues that were corrected. Always have work done to my liking. More
by Nannabon
Employees Worked With
Daniel botelho, Donny Lachance
July 20, 2018
It's always a pleasure buying from Wilson's! They are friendly, professional and have a great atmosphere. They were able to get us exactly what we needed and we recommend them to everyone. They are friendly, professional and have a great atmosphere. They were able to get us exactly what we needed and we recommend them to everyone. More
by shaw.alicia90
Employees Worked With
Sarah Teles
July 20, 2018
Phenomenal Just purched my fourth vehicle from them, great value excellent sales Rep, very much satisfied with the car. Marko was the sales rep, dealt with him Just purched my fourth vehicle from them, great value excellent sales Rep, very much satisfied with the car. Marko was the sales rep, dealt with him always, very knowledable and honest guy. More
by Vladdyk
Employees Worked With
Marko Velkovski, Shari Macquarrie
July 20, 2018
Very pleased The people we dealt with were friendly and professional with no sales pressure. There were no hassles and they did everything they said they would do The people we dealt with were friendly and professional with no sales pressure. There were no hassles and they did everything they said they would do was taken care of. I plan on being a repeat customer. More
by Neil B.
Employees Worked With
Stu Jeffery, Mike Geofreda
July 20, 2018
Great Service fast And courteous service, there was no pushiness offered us to take truck for test ride if we chose. Liked the truck and were able to sit down with fast And courteous service, there was no pushiness offered us to take truck for test ride if we chose. Liked the truck and were able to sit down with Michael while our truck was being assessed. Answered all our questions and addressed our concerns with Michael and Alexa. More
by 123howard
Employees Worked With
Michael Fonseca, Alexa Welsh
July 19, 2018
Just ok Truck on outside was good but the inside has stains .Was hoping for a clean truck inside and out.The staff was great to work with. Truck on outside was good but the inside has stains .Was hoping for a clean truck inside and out.The staff was great to work with. More
by darrenkeeping
Employees Worked With
Alexa Welsh, Beverlee Boettger
July 18, 2018
Rip off Buying my car itself was the easy part, it was a few months down the road the issues started. I learned only after I needed to remove the tire that I Buying my car itself was the easy part, it was a few months down the road the issues started. I learned only after I needed to remove the tire that I was not provided with a wheel lock key for my 4 wheel lock nuts, and could not remove it, I was offered a free oil change promotion when I purchased the vehicle and so I decided to take them up on that and ask about the wheel lock key while I was there. I showed up at 8:15 for a 8:30 appointment, signed off on the oil change and sat down... about an hour later I over heard the employee at the desk ordering parts for the same vehicle make as my own so I went to ask about it and very abruptly and rudely the man cut me off saying "it will be an hour." Confused, I asked what would be an hour as id already been waiting that long for the oil change. That's when he told me they were planning to remove my front cowling in order to access the headlight, and it would cost 110$. In addition, according to the employee, 'my tires (which I've driven less than 2,000 km on since buying the vehicle) are shot and they were going to replace them. 450$. At no point did they mention any of this work being done to me, I had my vehicle removed from the garage and left. After trying to contact my sales rep for several days (not returning my phone calls) I still do not have a wheel lock key. Terrible service, and they will absolutely try to rip off anyone who walks in the door. More
by stevenoldfield
Employees Worked With
Beverlee Boettger, Donny Lachance, Debby Masson
