Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Wilson's Better Used Cars
Guelph, ON
1,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,836 Reviews of Mark Wilson's Better Used Cars
December 28, 2023
We wrote a great review about this dealer when I bought my car from Mark Wilson’s. Turns out my car had issues within the first month. Three visits to a repair shop for warranty work. Contacted Mark Wils my car from Mark Wilson’s. Turns out my car had issues within the first month. Three visits to a repair shop for warranty work. Contacted Mark Wilson’s to take the car back and purchase another. Guess what, they would take the car back at a dollar value less than what they sold it to us. Unbelievable!! We offered to take this car back and purchase a more expensive car from them but still the trade in would be less than what we purchased it for, even though they sold us a lemon! Their customer service is terrible. We have never had issues like this from a dealership. We were warned from others living in Guelph that it’s a “great place to test drive but don’t buy from them” our mistake for not listening. More
by lolgibson4
Employees Worked With
Neil Plante
Helpful December 28, 2023
Worst dealer I ever dealt with, purchased a vehicle had it for less than a month and had warranty work done 3 times. Asked dealer to take vehicle back at the price I paid and I would in turn purchase a veh it for less than a month and had warranty work done 3 times. Asked dealer to take vehicle back at the price I paid and I would in turn purchase a vehicle that costs more. Dealer said they would do an appraisal on the vehicle I purchased and give me fair market value but they would not be able to give me what I paid. Terrible customer service avoid this dealership. More
by Mike
Employees Worked With
Karl Clarey, Neil Plante, Tamara Dietrich
December 27, 2023
Bought a used 2021 Toyota Camry recently. Went to look at a Lincoln but it was out of my price range. But Peter McLean showed me this Camry SE which fit my budget perfectly and I love this ca Went to look at a Lincoln but it was out of my price range. But Peter McLean showed me this Camry SE which fit my budget perfectly and I love this car. My total experience was very positive...Peter is excellent. The service was personal, knowledgeable and efficient. Good job fellas. More
by johnwellis2014
Employees Worked With
Peter McLean
December 17, 2023
Excellent experience all around! Mark Wilson's comes highly recommended and they didn't disappoint. I will use them again in the future. The easiest transaction we've ever had with a Mark Wilson's comes highly recommended and they didn't disappoint. I will use them again in the future. The easiest transaction we've ever had with a car dealership. More
by c_mcarthur61
Employees Worked With
Michael Fonseca, Kim Culling, Chalisa Tripoonsin
December 02, 2023
WILSONS USED CAR IS NUMBER 1, The staff the technicians the salesmen/women financial advisers, everyone at WILSONS is exceptionally kind friendly family oriented extremely understanding of all customers ne the salesmen/women financial advisers, everyone at WILSONS is exceptionally kind friendly family oriented extremely understanding of all customers needs. My experience with Geo, Alex, Andy and of course WILSONS was a experience I will never forget. Never in my 59 yrs on this planet have I had the pleasure of communicating with such caring people. Outstanding customer service they went above and beyond to make sure I was happy and comfortable with my purchase. Which they didn’t have to but did and I am very thankful for making the choice to go to WILSONS for my car needs. Words cannot say enough! Shop WILSONS you will not be disappointed! Thank you, thank you for everything! Awesome used car dealership! ❤️🙏 Thank you WILSONS!!!!! More
by sherry
Employees Worked With
Alex Hirtle, Mike Geofreda, Andy Mazak
October 27, 2023
Completed trade in today. Friendly staff from front desk to Finance and Service. Took no time at all to complete. Happily drove home in our 2018 Compass. Big shout out to Friendly staff from front desk to Finance and Service. Took no time at all to complete. Happily drove home in our 2018 Compass. Big shout out to Peter McLean for taking such good care of us! More
by Anastasia
Employees Worked With
Iwona Bowman, Peter Mclean
October 24, 2023
I purchased a 2015 Volvo xc60. From start to finish Crystal was amazing. She bent over backwards to make sure everything was just right. Couldn't be happier. Would definitely buy a From start to finish Crystal was amazing. She bent over backwards to make sure everything was just right. Couldn't be happier. Would definitely buy another car when it's time. Thanks again Crystal. Craig Thompson More
by thomps803
Employees Worked With
Crystal
October 24, 2023
Amazing selection of vehicles! Huge shout out to salesman Peter McLean for searching and finding the exact vehicle we wanted. Thank you to Andy Mazak for "tweaking" the whole proce Huge shout out to salesman Peter McLean for searching and finding the exact vehicle we wanted. Thank you to Andy Mazak for "tweaking" the whole process according to our comfort zone. I am beyond thrilled with my vehicle!!! More
by rose watson
Employees Worked With
Andy Mazak, Peter Mclean
October 23, 2023
I want to say thanks to the Wilsons Team, nice and very friendly people. Good deal, good price and very patient people. I'm telling guys I enjoy my car and enjoy driving now. friendly people. Good deal, good price and very patient people. I'm telling guys I enjoy my car and enjoy driving now. More
by Roobins Clervilus
Employees Worked With
Michael Fonseca, Kim Culling, Jessie Barritt, Joe Fonesca
