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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.6
178 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 178 reviews

May 23, 2024

Truck was dropped off on Friday and finished on Tuesday, I got no rental vehicle for the 4 days and no call it was ready to go on Tuesday, I was told it broke because I didn’t drive it enough which is bulxx More

by Mrs. Bos
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names
May 23, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Mrs Bos, We are sorry to hear your experience was not good. We have looked into what happened and identified the probable issue. Our service manager is going to be addressing this when she gets back in next week. We apologize for the inconvenience this has caused and will be contacting you next week to hopefully resolve this experience to your satisfaction.

May 09, 2024

I just traded my 2017 terrain for a 2020 terrain , This is the second vehicle i bought for Macdonald , Craig and Nash were A1 excellent service . Love the 2020 terrain . The only complaint I have is with t More

by bert.matchett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Killen and Nash Smith
May 10, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Bert! Congratulations on your Terrain. I am sorry to hear you were not happy with the vehicle cleanliness. I will bring this up with our detailing manager.

May 07, 2024

Fantastic team, got me in as soon as possible and fixed my truck perfectly with numerous faults and kept me advised throughout the day. Christian was fantastic and some of the team stayed beyond their work More

by Cliffyfecliffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Johnston and his team
May 27, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you Very much! We appreciate your feedback. 😊

April 20, 2024

Always so friendly, prompt and efficient. Fix the issues - fair pricing , always take my SUV there! More

by Mellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 22, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Mellie! We appreciate your feedback.

April 02, 2024

No issues. Everything went well Sebastien was great to work with on the purchase of the new truck More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastien Lebrun
Apr 11, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Robin! Sebastien is a real pro at helping out his customers. Congratulations on your new truck!

March 12, 2024

This service for this recall was not great. Had to go 2 times They were way overbooked the first time I went. Frustrating since I called before I went there More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service guy
Mar 15, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Bill, Thank you for sharing your experience with us. I am sorry to hear you were frustrated by our lack of availability the first time around. I am not sure what happened on that day that we could not perform your recall, but I would like to apologize for making you come back a second time, specially since you called in advance. I hope you will give us another chance in the future. If there is anything else you would like to add, please don't hesitate to call Jennifer Agnew, our service manager, at 506-853-6258.

March 11, 2024

Great service ! Good Pleasant Content Perfect Nice personalities Fast Prompt In and out like we like More

by Dave.Bettylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Mar 27, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Dave! We love your feedback.

February 15, 2024

Got my truck fixed fast 3 day other local GM dealers waited 4 weeks still nothing fixed Good job guys Guess they will b my go to dealer More

by Snow plower
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle,John,Todd
Feb 26, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! I am happy to hear we could fix your truck.

February 02, 2024

My car broke down and it was towed to my dealership. In no time they called me with a diagnoses and they fixed it. More

by Joboudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 05, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

HI Jo, Thank you very much for sharing your experience with us. We are very happy to hear we could get your car repaired and in your hands in good time.

January 14, 2024

Everyone was nice . . sitting room is comfortable. Was great to have an out side car clean nice touch More

by Fjosborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 19, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate your feedback. We are happy to hear you enjoyed the little extras provided. If there are any concerns you feel we could have improved on, please feel free to contact us directly to discuss.

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