Mac Lang Orillia

Pleasant and very helpful satisfied with service and vehicle Overall i was very satisfied with the service i received very helpful, and accommodating, i can't say enough about the Jeep , and that Tim guy. Great Overall i was very satisfied with the service i received very helpful, and accommodating, i can't say enough about the Jeep , and that Tim guy. Great guy.. and has a sense of humor.. More

curtious and not pushy got ne yhe vehicle I wanted This a great place very laid back but do a lot of work for you in background like insurance, bank,and kept you up to date about vehicle. I dealt with This a great place very laid back but do a lot of work for you in background like insurance, bank,and kept you up to date about vehicle. I dealt with Julie she was great got me the information I request and the rest of staff helped her and me tremendously. Will have to try service department. Thanks Julie and Carrie More

A very pleasant experience! This is the third vehicle I purchased from Brian at MAC LANG Orillia. I strongly recommend them for anyone wishing to purchase a vehicle. All the staf This is the third vehicle I purchased from Brian at MAC LANG Orillia. I strongly recommend them for anyone wishing to purchase a vehicle. All the staff convey a warm friendly family like atmosphere. As their company slogan suggests they do sell for less. Wilte Evenhuis More

The Worst Service Department Ever! Worst Service by the service department I've ever had at a dealership. Service Manager Chuck Houtby should not be allowed to talk to customers , he h Worst Service by the service department I've ever had at a dealership. Service Manager Chuck Houtby should not be allowed to talk to customers , he has NO people skills at all and is blatantly rude. His Mechanic skill are questionable at best! Receptionist had nothing but excuse after excuse. Took my 2+ year old Caravan in for back wheels screeching ... Under warranty of coarse but chuck tells me I blew the back brakes and they must be replaced for $750+ as warranty doesn't cover wear items ... I say impossible that I did this and that it must be some type of defect , he just shrugs like he doesn't care. well after going else where I find that I was right since the one rear brake pad was perfectly fine and had almost no wear and the other side was totally disintegrated. which means HE NEVER checked either the one or both sides at all! otherwise the determination wouldn't have been that I just slam the brakes on all the time and wore them out. It would have been the one side had the calipers seize or something of that nature ... once I confronted him about this new finding I got the " ohh well I don't care " " were not going to do anything for you " and then proceeded to tell me to get out after I said how unacceptable this was. No problem Chuck , I will get out cause there no way I'd ever go to a place that employ's people like you! and by the Way Chuck , you can look forward to a nice lawsuit coming your way because of your improper diagnosis of a vehicle due to your negligence , as well as the Mac Lang Dealership! would Never step foot in that dealership Ever again! Its asking for me to rate there customer service , quality of work and friendliness ... I'm giving ONE star but id like to give Zero stars because even one star is too good for what I've had to deal with , with them! More

Fun. Thanks We have checked out other dealerships but the experience in the Orillia dealership has thus far been the most pleasant and fun. The people are a lot o We have checked out other dealerships but the experience in the Orillia dealership has thus far been the most pleasant and fun. The people are a lot of fun to work with. Thanks from both of us. More

great experience all round when I entered the building was greeted warmly and progressed with looking for a new vehicle with Mr. Tim Obee. He had my trade in looked at and then when I entered the building was greeted warmly and progressed with looking for a new vehicle with Mr. Tim Obee. He had my trade in looked at and then went out and got a new Caravan for me to look at. He knew from our conversation what my needs were and brought the perfect an up for me to look at. Went in to see Carrie McCreight and got finacing done immediately. Was given pickup date and finallized the deal. When I went in to pick up Van on the delivery Tim Obee and Carrie McCrieght had eveything prepared. It is great to deal with polite, positive and efficient people. Matt Mckee More

Great new truck buying experience!! Had a great experience dealing with all the staff at Mac Lang. A great staff of friendly helpful people. I would definitely recommend you give them a Had a great experience dealing with all the staff at Mac Lang. A great staff of friendly helpful people. I would definitely recommend you give them a visit. More

Really nice experience The staff were very nice and accommodating. When an error was found they worked really hard to fix it to my satisfaction. They explained options and p The staff were very nice and accommodating. When an error was found they worked really hard to fix it to my satisfaction. They explained options and provided good answers when questions were asked. More

Friendly, positive experience Tim and Carrie were both very helpful and friendly in our purchase of a Dodge Journey. This was the third time we've purchased a vehicle here and we Tim and Carrie were both very helpful and friendly in our purchase of a Dodge Journey. This was the third time we've purchased a vehicle here and we would certainly recommend this dealership. More

Friendly, knowledgeable staff From the first call I made to having my picture taken, Gordie was there, answering all my questions and making this purchase a pleasure, Highly recomm From the first call I made to having my picture taken, Gordie was there, answering all my questions and making this purchase a pleasure, Highly recommend Gordie Antle and mac lang. More