MINI Langley
Langley, BC
Is this your dealership?
Filter Reviews by Keyword
By Type
31 Reviews of MINI Langley
many concerns with how they treat the elderly. First my 90 year old mom bought a new car. I went and approved the deal telling the sales rep "no extra fees, no tire or windshield insurance etc" he First my 90 year old mom bought a new car. I went and approved the deal telling the sales rep "no extra fees, no tire or windshield insurance etc" he agreed but when she picked up the car I noticed they talked her into paying for Paint Protection wax? for $700. Upset I complained they shrugged and said its already done. Fast forward 18 month, her new car has 25,000 km and she gets an email saying she needs new breaks on her car. How is this possible with such low KM when the internet says average is 50,000Km with most going 70,000 as well as the fact they never even inspected the car. They quoted $800 again without even looking at the car. How is this not senior abuse? At the very least taking advantage of someone vulnerable who they scare into spending unnecessary money. My call to service went unanswered and message not returned. Beware! More
Excellent dealership there is no need to buy anywhere else their staff and service is above and beyond and is always a pleasure to deal with this dealership and their staff else their staff and service is above and beyond and is always a pleasure to deal with this dealership and their staff More
All aspects of my service experience were EXCEPTIONAL. This survey did not allow me to select a rating higher than Very Good. I reside in Lynden, WA, and chose to not drive to Seattle for several reason This survey did not allow me to select a rating higher than Very Good. I reside in Lynden, WA, and chose to not drive to Seattle for several reasons. First, the service at Langley Mini is way better than Seattle or Tacoma WA Second, it's a heck of a lot closer. 35 min drive compared to 2 to 3 hours. Third, my mechanic Mark Cardero is AWESOME and Natasha Repo my service rep the same. Seattle Mini gave my 2015 JCW 2-door hard top and hatchback with sunroof mini a not-quite-so-honest assessment. Langley Mini cooper was spot on. I would stand outside in the rain to get my car serviced at Langley any time. Great job folks!!!! Booyeah!!!!!! :D Scott W. retired US Navy CDR and fast attack skipper Lynden, WA More
Very pleasant environment to wait for the service to be done. I was informed about work being done during the process and at the end, service person came to me. She explained what was done, what will be do done. I was informed about work being done during the process and at the end, service person came to me. She explained what was done, what will be done next time and handed me invoice and keys. Car was returned cleaned. More
Everyone is always helpful! Staff are polite and friendly and on time - which is important. Always offer drop off or pick up during service appointments Staff are polite and friendly and on time - which is important. Always offer drop off or pick up during service appointments More
First class salesman- gave me a thorough walk through when I picked up my vehicle. Couldn’t be happier with my car - delivered in pristine condition. Everyone in the dealership were pleasant to deal with when I picked up my vehicle. Couldn’t be happier with my car - delivered in pristine condition. Everyone in the dealership were pleasant to deal with. More