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Lou Fusz Kia - Service Center

St. Louis, MO

4.6
2,229 Reviews
Call Service Center (314) 208-2444

2,229 Reviews of Lou Fusz Kia - Service Center

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May 03, 2024

They always make sure I understand what is needed and what is going on with my car. More

by ANICIA.KING71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

I called and made an appointment for my recalls to be done. Yep done with a 160 balance for work I personally didn't authorize More

by Atowns66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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May 01, 2024

I thought the service was professional and experienced. I thought the customer service was great. The only thing that was confusing to me is the state of the facility. Normally, in an operation the size of More

by besslake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk Brittney: 5 stars
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May 01, 2024

Salesman was great but. the wait time for the finance guy was way too long More

by bob.mann
Recommend Dealer
No
Employees Worked With
Joe Shepard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Phenomenal network, from service to sales they are a step ahead. I recomend this dealership for sales and service consistently More

by mschuler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
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May 02, 2024 -

Lou Fusz Kia responded

We appreciate the review! Thanks for the kind words!

Helpful
April 28, 2024

I ask always happy with the service I get from Lou Fusz in all aspects. Service dept is aways very nice. More

by justlivingthedream1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
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May 02, 2024 -

Lou Fusz Kia responded

We're glad that the service department was able to take care of your needs!

Helpful
April 25, 2024

Zach was excellent. He’s the reason why i keep going back to this location More

by awashington1068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 02, 2024 -

Lou Fusz Kia responded

We're happy to hear that Zach was able to take care of you!

Helpful
April 25, 2024

The dealership Lou Fusz Kia is one of the best dealerships that’s I’ve been too. Always quick and professional More

by santiannaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lou Fusz Kia responded

We're glad that our staff were able to provide a professional experience for you!

Helpful
April 24, 2024

I don't have a Kia so stop asking me about your service stop stop stop More

by MEADOWLARK1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Weir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You don't even know who had appointments
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April 24, 2024

I bought my 2018 kua stinger new from them and have been taking it back for service and maintenance the entire time. They take great care of me and my car. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 02, 2024 -

Lou Fusz Kia responded

We're glad that our service department has been able to take care of you!

Helpful
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