Lou Fusz Kia

It's easy to make an appointment. They go over everything with you in advance. They get the work done promptly and professionally. They go over everything with you in advance. They get the work done promptly and professionally. More

The dealership was great- very clean. We were welcomed in by Kirstie right away and our experience was very positive We were welcomed in by Kirstie right away and our experience was very positive More

Was hoping to leave with a new car today but the sales manager pretty much dismissed me after the salesman went back in one time. I felt completely dismissed by these two rude employees and I was complete manager pretty much dismissed me after the salesman went back in one time. I felt completely dismissed by these two rude employees and I was completely shocked at how they treated me for just attempting to ask for more money on a trade in - you know, negotiate like you always have to at the dealership. They surely didn’t want my business and didn’t even want to attempt to negotiate with me. It was the strangest experience I have ever had and I don’t understand how these rude salesman can sell anything. I’m guessing if my husband were there then he would have been treated with respect instead of being dismissed and not taken seriously. I was planning on leaving there with a new car and now will tell every person I know to never go back there. More

Everything was awesome! Service was top notch! Alex Brooks was an excellent salesman. Would definitely purchase from Lou Fusz again in the future! Service was top notch! Alex Brooks was an excellent salesman. Would definitely purchase from Lou Fusz again in the future! More

Very courteous and professional service department. Addressed me as Mrs. and listened to needs: don't wash the car and fill windshield fluid. Asked if the rear alignment should be done. Addressed me as Mrs. and listened to needs: don't wash the car and fill windshield fluid. Asked if the rear alignment should be done. More

Always greeted quickly and with professionalism, very clean environment with a very good service department clean environment with a very good service department More

Wonderful service and clean waiting room. Service agents are communicative and keep you updated as to status. Service agents are communicative and keep you updated as to status. More

They really made the effort to make sure I had a great experience. I would recommend them to anyone. experience. I would recommend them to anyone. More

Joe and Josh were great! Would highly recommend them to anyone else! Will gladly come back for a future car! Would highly recommend them to anyone else! Will gladly come back for a future car! More

The emails I receive do not align with what is actually expected with the dealership. I was told those emails are automated. The rep told me don’t worry about them. But I have no reference except the email expected with the dealership. I was told those emails are automated. The rep told me don’t worry about them. But I have no reference except the emails. Very unfriendly and do not care about the customer at all. It’s an assembly line and don’t care about anything but making money. I feel very uncomfortable going there it seems I am inconveniencing them. I ask questions about my service and all I get is pushback. My first new car I have owned and will never recommend this dealership. This is the truth More