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Lou Bachrodt Chevrolet Coconut Creek
Coconut Creek, FL
1,344 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience.
Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle.
You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty.
Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts.
We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
May 11, 2024
Have been trying to get a refund on my Gap Insurance for months now. I’ve been given the run a round by this dealership. No one will answer my emails or return my calls. They owe me a good size refund and i months now. I’ve been given the run a round by this dealership. No one will answer my emails or return my calls. They owe me a good size refund and it’s very frustrating how bad their customer service is to a client. I’d give zero stars if I could. More
by JCH
Employees Worked With
Helpful May 06, 2024
Both of my key fobs died. I went in for new batteries and was informed that both my key fobs were in operable and needed to be replaced. I was quoted $580. I took both key fob I went in for new batteries and was informed that both my key fobs were in operable and needed to be replaced. I was quoted $580. I took both key fobs to a different dealership where they realizeed that Lou bachrodt put the batteries in upside down, and the key fobs were not in fact in operable. if they can’t change key fob batteries correctly what else can they not change? More
by stephanieburke20
May 02, 2024
Sam and Eddie were very helpful getting my truck back to me. Communication was on point! me. Communication was on point! More
by jonathan.weis
April 24, 2024
I bought the car from Nelson and he was a great sales person, there was an issue with the seat and they sent someone out to fix it. My only issue is that after they told me they check all the cars and ma person, there was an issue with the seat and they sent someone out to fix it. My only issue is that after they told me they check all the cars and make sure everything works and they are safe, I start driving the car around for a week and I find that the emergency brake does not work. You press it down and it does not stay. Please check everything before signing anything. More
by aramistech
March 06, 2024
I purchased my 2022 Chevrolet Silverado back in June 2022. Since then, I’ve brought it in due to clicking noises from under the truck while driving and sent it in to get it checked with an oil change. U 2022. Since then, I’ve brought it in due to clicking noises from under the truck while driving and sent it in to get it checked with an oil change. Unfortunately, they said my drive shaft went bad (truck has approx 25,000 miles on it). I was called by Matthew after a few weeks that they got The part. That was on Jan 31. After fixing what they believed was the issue, the truck is still doing the loud clicking noise and one of doors was scratched along the side. I immediately called Matthew and he said to bring it back and they would give me a rental and fix the damages and find out what is wrong with the truck. However, it has been over a month and still no rental or fixing of any damage. You always have to ask for paperwork for proof of anything. Every time I call to check if there is a rental truck available, they state they would get back to me and they never do. It is now March 6 and still nothing. This has been very frustrating and unprofessional to say the least More
by Crystal Reyes
Employees Worked With
March 01, 2024
Great service and good customer service I will recommend you guys see you next time you guys see you next time More
by Josevillegass
Employees Worked With
February 21, 2024
My Salesman was great, Finance manager was Ok. Sales Manager was NOT honest in honoring his out the door price, And out the door Price was agreed upon + Tag, When I went over my Bill of sale and m Sales Manager was NOT honest in honoring his out the door price, And out the door Price was agreed upon + Tag, When I went over my Bill of sale and my Purchase contract amounts did not matched. A service contract was added without my knowledge or was I asked if I wanted it, they told me it was part of that Ridiculous Protection Package that was added , Plus other add'l fee's , On top of they already agreed upon Out The Door Price. Honestly I drove over 1 hour to buy my new truck because it was the options I was looking for, But besides the salesman I did not feel that the rest of the team Was transparent and really could not explain these hidden charges. Did I get good deal on a 2023 leftover truck I don't think so. Will I ever return to this dealership to purchase a future car Most Likely Not. More
by Tony P
Employees Worked With
Braxton , Sales Dept
February 06, 2024
My encounter with the dealership was riddled with unsettling incidents, reflecting a departure from expected standards of transparency and professionalism. Upon expressing interest in a Silverado, unsettling incidents, reflecting a departure from expected standards of transparency and professionalism. Upon expressing interest in a Silverado, I sought clarification on the Out The Door Price. Regrettably, the advertised price of $54,451 on their website jumped over $4,000, supposedly due to the addition of running boards. When I called them out and asked to stick to the advertised price, the salesman asked me to leave. On my way out the door, I stopped by the Sales Manager’s desk to let him know that had it not been for the deception, I would have purchased a car today. The manager asked me to wait and then presented me with a price sheet with the advertised price. Which I accepted. End of story right? Wrong! After agreeing to the price and moving to the finance paperwork review, I identified further discrepancies. Initially, I was presented with a 6.9% interest rate, which was much higher than the 4.9% rate advertised on Chevrolet.com. Once I provided proof of the lower rate on Chevrolet’s website, the rate was promptly adjusted. Little did I know, the base price of the vehicle had quietly increased by $750, a fact that only became apparent upon meticulous scrutiny of the final paperwork. The price increase was attributed to me taking the lower promotional interest rate. Which is fine…. The problem here is that this increase was only disclosed when I asked about it. No mention prior to it! Fed up with the multiple issues, I asked to speak with the General Manager, Mr. Les Nunez. Regrettably, the interaction turned into a confrontation ending in Mr. Nunez's refusal to sell me the car. Additionally, he refused to shake my hand and asked me to leave to property. If he had taken a step back and admitted that mistakes were made and was apologetic, I would have paid the $750 higher price and driven off. Instead, I was left stranded at the dealership and had to find someone to pick me up. The next day I visited another dealership – Chevrolet in Delray Beach. I told the sales manager there about my experience with Lou Bachrodt Chevrolet. The manager and salesperson there were shocked at the lack of transparency and ethical business practices. I ended up purchasing a nicer Silverado from Grieco. Interestingly, Lou Bachrodt called me while I was at Delray. They had asked me to do a survey over the phone about my experience. I was honest on the call and told the person giving the survey that I would come back and purchase the car only if the Managers called me and apologized. It was a test…. Which they failed…. No one ever called...maybe they will after reading this review, but I won't hold my breath. TLDR - To sum it up, my time at that dealership was a hot mess of shady moves, characterized by deceptive pricing strategies, no transparency, and some seriously unprofessional behavior. Definitely not the kind of place I'd recommend to anyone. They need a serious reality check on how to treat customers right. More
by Davalt10
