
London Kia
London, ON

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380 Reviews of London Kia
When I go in for an oil change, this dealership also tries to up sell me for more services. Unnecessary services that could double or triple the cost. tries to up sell me for more services. Unnecessary services that could double or triple the cost. More
They replaced my alternator, took some time but was fixed, shop rate price was high and I did not like that an environmental fee was applied automatically, even though no fluids or tires were repaired fixed, shop rate price was high and I did not like that an environmental fee was applied automatically, even though no fluids or tires were repaired or used,I feel this is a price gouge that is not necessary for what I had done More
I, Manoj Gopinadha Menon, purchased two cars from the Kia dealership on Wharncliffe Rd S, London, Ontario, and my experience has been extremely disappointing, particularly with the service for my second vehi dealership on Wharncliffe Rd S, London, Ontario, and my experience has been extremely disappointing, particularly with the service for my second vehicle, a used Toyota Camry. The car had an AC issue from the start, which I reported during last winter. The dealership assured me it would be resolved, but despite visiting four times over six months, the issue persists. The sales manager, Mike, has been uncooperative, ignoring my calls and being unavailable during my visits. Initially, Sam, the previous sales manager, handled my purchase, but Mike’s lack of responsiveness has made this process frustrating. I was repeatedly told the necessary spare part would arrive soon, yet six months later, nothing has been done. This poor service has left me deeply dissatisfied with Kia. I strongly advise against purchasing vehicles from this dealership and urge Kia to address these service failures immediately. Manoj Gopinadha Menon Phone: 647-913-9797 More
the staff there were all very nice. had no issues answering all my questions. booking online was quick and easy too had no issues answering all my questions. booking online was quick and easy too More
What a pleasure. I'm an old guy and have seen my share of auto service over the years. The service advisor, Glen was friendly and professional and understood the pr I'm an old guy and have seen my share of auto service over the years. The service advisor, Glen was friendly and professional and understood the problem and what work might be needed. We got excellent feedback on the service ... Never left wondering how things were going. The result? Our KIA runs good as new. More
Friendly, responsive. Took the time necessary during the sale, leasing and delivery processes. The vehicle was delivered in perfect condition. Took the time necessary during the sale, leasing and delivery processes. The vehicle was delivered in perfect condition. More