
London Kia
London, ON
Filter Reviews by Keyword
By Type
291 Reviews of London Kia
Kia's service department has always been responsive and professional. From booking the appointment, to completing the service, the job has been second to none. professional. From booking the appointment, to completing the service, the job has been second to none. More
I couldn’t ask for better service! The service advisor looked up the service history and noticed recalls that needed to be done. Picked up my car all done and washed!! The service advisor looked up the service history and noticed recalls that needed to be done. Picked up my car all done and washed!! More
I went there to get my scheduled maintenence done which was essentially just an oil change, Their charges were higher than other KIA dealerships. I also mentioned that the phone charging port and android a was essentially just an oil change, Their charges were higher than other KIA dealerships. I also mentioned that the phone charging port and android auto connect usb port is malfunctioning, for which I was told to come another day, I went another day and waited 2 hours just for them to tell me that there is no issue when the ports are clearly not working despite trying with different cables. I wish they had fixed it because it is now giving me trouble while I'm driving to long distances. More
My KIA needed a catalytic converter replacement. Even though the part took 3 months to come in, Glen made sure I had complimentary vehicle rentals from KIA to drive, while my car was waiting on the Even though the part took 3 months to come in, Glen made sure I had complimentary vehicle rentals from KIA to drive, while my car was waiting on the part. He even got one of the rentals delivered to my home because I didn’t have a car I could drive. Once the part came in, my car was fixed within a day. I know I can always count on KIA and their friendly staff. Their shuttle service is also a bonus :) I would definitely recommend this dealership to anyone who needs their car fixed. :) More
Service was good and my car was fixed in an efficient amount of time The staff could be friendlier amount of time The staff could be friendlier More