London Kia

I have been a customer for 12 years and this experience has been unbelievably disappointing. Their engine blew (factory defect) and they did the bare minimum to make it right. I had a tow bill and a rental has been unbelievably disappointing. Their engine blew (factory defect) and they did the bare minimum to make it right. I had a tow bill and a rental bill with no refund. They had my car for almost 3 months. When I finally got a loner car I was told I could not have my dogs in it. This dramatically changed my summer. I had to cancel a vacation not to mention my daily hikes I do with my dogs. Once it was fixed I was told that the brakes and callipers needed to be replaced. When I declined, they gave me a 2 hour window to return the loaner. When I picked up my car, it was out in the lot and I had to walk in the pouring rain to get it. When I got in, the windshield was cracked. More

Great dealership. Great staff. Very friendly and accommodating. Prompt service. Always take my car there Great staff. Very friendly and accommodating. Prompt service. Always take my car there More

I've had my Rondo for 8 years and always had excellent service. Considering leasing a new Seltos and was given an excellent overview and test drive. Thank you! Great staff! service. Considering leasing a new Seltos and was given an excellent overview and test drive. Thank you! Great staff! More

I recently brought my car to London Kia for a repair on my front parking sensor, and I couldn’t be happier with the service I received. The team was professional, efficient, and very knowledgeable. They qu my front parking sensor, and I couldn’t be happier with the service I received. The team was professional, efficient, and very knowledgeable. They quickly diagnosed the issue and provided a clear explanation of the repair process. The work was completed in a timely manner, and my car is now functioning perfectly. The service staff was friendly and made sure I was comfortable while waiting. Overall, I’m extremely satisfied with the quality of service and the attention to detail at London Kia. Highly recommend for any car service needs! More

I got my 2020 Kia stinger Gt Limited passenger seat motor replaced. Upon getting my car back, the leather was scratched, the inside of passanger door was scratched and dented, you can see where they used a p replaced. Upon getting my car back, the leather was scratched, the inside of passanger door was scratched and dented, you can see where they used a pry bar and didn't put anything under it. Brutal brutal work done. The worst. I will never bring my Stinger to this dealership ever again. I don't want these fools touching my car More

Everyone at this dealship is great! They take really good care of their customers! Thank you very much. They work for you . They take really good care of their customers! Thank you very much. They work for you . More

Yesterday I got a flat tire. I called the dealership and told them what happened, they told me to bring it in and they would take care of it. I already had a service appointmen I called the dealership and told them what happened, they told me to bring it in and they would take care of it. I already had a service appointment scheduled for later in the week but they were able to take my vehicle in and get everything fixed in one day. More

Awesome customer service! Thanks so much for the same day service. It certainly made my day a great one! Thanks so much for the same day service. It certainly made my day a great one! More

Professional and straightforward. Very helpful and with a minimum of xx. Very accommodating since I was in the middle of handling my wife's hospitalization. Very helpful and with a minimum of xx. Very accommodating since I was in the middle of handling my wife's hospitalization. More

Excellent and prompt service. The staff are very professional and pleasant. The whole process was efficient and easy. The staff are very professional and pleasant. The whole process was efficient and easy. More