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London Honda

London, ON

4.6
483 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 483 reviews

June 03, 2024

I’m a new customer, but so far so good. I’ll wait to see how the maintenance process goes. More

by cornies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Edds, Murat Besir
Jun 05, 2024 -

London Honda responded

Thank you for taking the time to share your experience at London Honda. We are thrilled to hear that you had a positive experience with us. At London Honda, we are committed to providing exceptional service and ensuring customer satisfaction. Your feedback is invaluable to us as it helps us improve and continue to deliver the high standard of service that our customers deserve. We look forward to serving you again in the future and continuing to meet your expectations. Best regards, The London Honda Team

June 01, 2024

Best service i ever got. Jordan and Toni were amazing assisting me since day 1 until i got the vehicle More

by Micheltayoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Dani and Jordan, Peter Park, LH Marketing, Ashley-Rose Brown
Jun 07, 2024 -

London Honda responded

Micheltayoun, we are very happy we could provide you with a positive experience!

May 30, 2024

Jackson went above and beyond to help me figure out my new car. Very helpful. More

by Kyle_Levac
Recommend Dealer
Yes
Employees Worked With
Jackson
Jun 07, 2024 -

London Honda responded

Kyle_levac, we're happy you found our staff to be so supportive during your experience here at London Honda.

May 27, 2024

Amazing experience from start to finish to minor corrections after sale. Rob and everyone have been fantastic More

by manontherun111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, Peter Park, LH Marketing
Jun 07, 2024 -

London Honda responded

Manontherun111, we're so glad that we were able to go above and beyond your expectations!

May 27, 2024

London Honda salesman and finance team, Rob, Bryan, and Toni were amazing. Super helpful, knowledgeable and honest. Would definitely recommend! More

by Kareanawilson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Adams, Bryan Park, Toni Dani
Jun 07, 2024 -

London Honda responded

Kareanawilson3, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

May 24, 2024

We were helped by Adam to browse cars, and he made it a very pleasant experience! Very kind guy and open to answering all questions! More

by Egziharya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam in Sales
May 24, 2024 -

London Honda responded

Thank you for taking the time to express your satisfaction. At London Honda, we continuously aim to excel in sales and service, and we consider every piece of feedback invaluable.

May 23, 2024

I have bought over 20 cara or more deom this dealership. Service and sales have been excellent. However, decided to buyout my lease and wait for hybrid model to come out. Trying selling me $12,000 or more More

by Garts1713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley-Rose Brown
Jun 08, 2024 -

London Honda responded

Thank you for your continued loyalty to London Honda. We value your long-standing partnership and appreciate the trust you've placed in us over the years. However, I'd like to address some of the concerns you've raised. It appears there might be a misunderstanding regarding the lease buyout process. Our intention is to provide clear and accurate information to our valued customers. If there was any confusion, we apologize. Please allow us the opportunity to clarify and assist you further. We regret any inconvenience caused during your recent visit. Our team strives to offer tailored solutions based on individual needs. While we appreciate your consideration, we understand that a particular warranty package may not align with your plans for an 18-month ownership. We apologize if this recommendation caused any discomfort. We apologize for any inconvenience caused by the miscommunication regarding appointments and paperwork. Your time is valuable, and we should have handled this more efficiently. Rest assured, we take your feedback seriously and will address it internally. Regarding the tires, we appreciate your interest in purchasing them through London Honda. To provide an accurate quote, we typically ask customers for specific tire size details. We apologize if this process led to frustration. We encourage you to revisit us, and our team will gladly assist you with the necessary information. Your satisfaction remains our priority. We invite you to connect with our Customer Experience Specialist at welisten@londonhonda.com. Let's work together to resolve any outstanding issues and ensure a positive experience moving forward. Once again, thank you for your trust and understanding. We look forward to continuing our partnership and serving you better.

May 18, 2024

The salesman that took care of me was very courteous and helpful. He went with me on my test drive to explain things to me. More

by Rjm33609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bautista, Peter Park
May 24, 2024 -

London Honda responded

Rjm33609, thank you for your kind words and this wonderful review!

May 16, 2024

The dealership was giving excellent and remarkable service. They make the customer feel like guests. More

by josnajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam ,Toni
May 24, 2024 -

London Honda responded

Josnajohnson, thank you for sharing your positive experience!

May 14, 2024

Our salesman Jordan Desousa was amazing. Very knowledgeable about the CRV. Bryan Park was also very efficient and helpful. More

by Nan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Desousa. Bryan Park, Peter Park, LH Marketing, Ashley-Rose Brown
May 17, 2024 -

London Honda responded

Nan, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

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