Read Reviews London City Chrysler Jeep Dodge

London City Chrysler Jeep Dodge

London City Chrysler Jeep Dodge

1835 Dundas St E
London, Ontario N5W 3E7

Canada


Sales: (519) 659-2489
Service: (519) 659-2489
Parts: (519) 659-2614

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 134 reviews

4.9

4.9 out of 5

134 lifetime reviews

London City Chrysler Jeep Dodge

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Certified: London City Chrysler Jeep Dodge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, London City Chrysler Jeep Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About London City Chrysler Jeep Dodge

Welcome

Online reviews are one of the key methods used by people today to help make their decision to do business with both individuals and businesses.

London City Chrysler would like to invite you to kindly place your comments online and describe your experience with your recent visit with our store and staff.

Our current reviews are always easily accessible by typing in WWW.LCCREVIEWS.COM into your web browser.

If you have any concerns you would like addressed please contact Jeff McHardy, LCC General Manager @ jmchardy (at) londoncitychrysler.com.

The team of London City Chrysler appreciates the time you have taken to post your comments and we sincerely thank you for your business.

www.londoncitychrysler.com 1-800-668-2489 or 519-659-2489

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Customer Lounge Area Parts Store
Express Service Shuttle Service
Free Coffee Television
Free Loaner Cars Vending Machines

patrick7
6/16/2013 10:23:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt McHardyMatt McHardy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of London City Chrysler Jeep Dodge:

I've been dealing with LCC for many years and I keep coming back. I have purchased my last four vehicles through this dealership. They are as good with sales as they are with service post sale. Thanks very much.

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Dawn1570
6/14/2013 4:21:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg ProulxGreg Proulx
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

Greg was very helpful and took the time to answer all my questions and concerns regarding my new vehicle. Got me into a brand new car when i thought i could get a used vehicle. He worked really hard to get finance for the vehicle i wanted. Would go back to him to purchase my next vehicle and would recommend him to my family and friends.

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DebbieCurrie
6/14/2013 9:33:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt McHardyMatt McHardy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

I was very pleased with my experience with London City Chrysler and in particular, Matt McHardy. He has been very helpful in my quest to purchase a new car. He was able to find a car (used) that I love and he made the process very easy for me.

I will definitely recommend him to my friends and family!!

Thanks again Matt!!

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Toddtherrien
6/13/2013 11:08:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg ProulxGreg Proulx
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of London City Chrysler Jeep Dodge:

Call Greg Proulx to help in finding and in financing a truck I wanted to buy,
He was prompt and resourceful in finding and securing financing of the vehicle,
I also needed to take ownership as soon as possible due to my busy schedule.
He made it all happen with me not having to stress over it

Also he was very knowledgable and explained thourougly the extra warranty I purchased for my new truck.
My experience was very pleasant and will make sure that my other vehicle that we need to purchase in the near future
Will be thru Greg and London City

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Sparky119
6/11/2013 7:23:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob PharandRob Pharand
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of London City Chrysler Jeep Dodge:

Our experience with Rob was great, shortly after meeting him it was clear to us he was a straightforward guy who was there to give us help and understanding rather than pushy sales tactics that my wife and I wanted to avoid. We were particularly impressed by the fact he made sure we had not already been helped by another salesperson given it was our second visit to the dealership. That showed us that he was also looking out for his fellow workers too. Robs sales approach was refreshing and we felt he was honest in selling us what we really needed vs. what we did not. His open opinions about the products helped make our choices easier and the whole deal was much smoother than what we had expected. Upon a later drop in visit he even remembered the name of my three year old and had a chat with her to. Rob lives up to everything written in his dealership bio. I would not hesitate to recommend him to anyone.

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Christine55
6/11/2013 12:42:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jasmine VegsoJasmine Vegso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

I had a great experience when I purchased my new Jeep Wrangler at London City Chrysler. I dealth with Jasmine Vegso who was very friendly, approachable, and knew her Jeeps!! Very importantly I never felt pressured to make a quick decision. Now, after just over two weeks of driving my new Jeep, I am soooo happy with my decision!! I just love my new vehicle and when I am in the market for my next Jeep down the road I will definitley be returning to Jasmine at London City Chrysler :)

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Donkscn
6/10/2013 7:12:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jasmine VegsoJasmine Vegso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

First of all, a year ago we purchased a 2012 Journey RT that we had a few issues with so we decided to trade it in on a 2012 Grand Cherokee. It's a more expensive vehicle but the quality seems to be much better. Jasmine was our sales person for both transactions and with her low pressure demeanour made the process as smooth and seamless as possible. High marks for her abilities. Should also mention the fine job done by Dan Head in service and Jeff McHardy for providing us with a few vehicles to test drive.

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megangrove33
6/9/2013 6:33:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jasmine VegsoJasmine Vegso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of London City Chrysler Jeep Dodge:

This was my very first brand new car purchase in my lifetime and i had been shopping for what seemed like forever before I met jasmine. When I walked into her location she was the first person to approach us. She was extremely polite, informative and easy to talk to! Overall I felt very comfortable dealing with Jasmine for this purchase. Jasmine was able to find and offer me EXACTLY what I was looking for and even followed up after my purchase to see how I was making out. I would recommend Jasmine to anyone looking to buy a new jeep/dodge/Chrysler! Thanks Jasmine, just LOVE my new ride!! Q

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Patricia71
6/9/2013 4:17:50 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David ForganDavid Forgan
Garry  Harvey Garry Harvey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

I have to say that dealing with London City Chrysler was the best car buying experience that I have ever had. The staff were very personable and accommodating throughout our vehicle purchase. Garry went out of his way to make this a very stress free car deal. We were also very overwhelmed by the way the other employees came up and introduced themselves. We met Matt Rothwell, Sales Manager and Jeff McHardy, General Manager and many of the other staff. This was by far the most welcoming dealership we have ever dealt within our last 5 Chrysler purchases! I would recommend London City Chrysler to anyone wanting a stress free and enjoyable vehicle purchase.

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MarcellaGrail
6/7/2013 8:46:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt McHardyMatt McHardy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of London City Chrysler Jeep Dodge:

Matt McHardy was very professional and knowledgeable about the product. He also went beyond the call of duty as he delivered my Jeep after hours to my office on a friday evening.

A wonderful overall experience.

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