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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.4
3,608 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,608 reviews

May 01, 2024

Everytime I've gone to this dealership, they are always trying to get more money out of me. They prices are overpriced compared to other dealers. Will not be coming back. More

by Rocketsmom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Reno Hyundai has been great as whenever I’ve had a question or issue someone has always helped or gotten me the answer I needed. More

by DOGFOREVER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efren Gonzalez-Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Great so far when it comes to service. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. More

by BADSHAH_GDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback! It's great to know you're enjoying our lifetime oil change service at Lithia Hyundai of Reno. We always aim for transparency in all transactions, and we'll take note of your comment about the buyback process. Should you have any additional questions, please feel free to give us a call.

Helpful
April 30, 2024

The staff here is fantastic and very friendly plus being most helpful I would highly recommend them to friends More

by Paul piano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Hyundai of Reno responded

Hello there, Paul! We are thrilled to learn about your positive interactions with our team. We will surely provide anyone you send our way with excellent service. Should you need anything else, please reach out to the friendly team at Lithia Hyundai of Reno!

Helpful
April 28, 2024

Everyone was friendly, knowledgeable, and informative. I really felt they were looking out for my best interest. More

by MISSYMORGAN8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know you felt well taken care of by our team at Lithia Hyundai of Reno. Thanks for the positive feedback, our team truly appreciates

Helpful
April 28, 2024

I absolutely love this dealership. If I could buy all my cars from here I would. The courtesy, honesty, consideration and politeness. All of these wrapped in a package just make this p More

by Oakland98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Hyundai of Reno responded

We're over the moon to know you had such a positive experience at Lithia Hyundai of Reno! We strive for honesty, courtesy and great service. Thanks so much for your kind words - we look forward to helping with all your future car needs!

Helpful
April 27, 2024

They were real helpful , nice an friendly. I was showed several different cars an they were able put me in the one I wanted More

by ANDYL68
Recommend Dealer
Yes
Employees Worked With
Don't remember but not listed
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Apr 29, 2024 -

Lithia Hyundai of Reno responded

We're glad to know you found our team at Lithia Hyundai of Reno helpful and friendly. It's great that we could assist in finding the perfect car for you! Thanks for sharing your experience with us. Until next time, safe travels!

Helpful
April 27, 2024

They greeted me immediately. Arranged for a shuttle. And texted me when was cat was completed. More

by Anneauld2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
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Apr 29, 2024 -

Lithia Hyundai of Reno responded

Hi Anne! We are happy to see that you were happy with the service and communication provided by our team at Lithia Hyundai of Reno. Until next time, safe travels!

Helpful
April 26, 2024

My wife and I both bought vehicles same day. Great experience and help from everyone. More

by SLB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Lithia Hyundai of Reno responded

Thanks for purchasing your vehicle at Lithia Hyundai of Reno. Until next time, safe travels in your awesome new ride!

Helpful
April 23, 2024

The customer service rep Ryan is incompetent and sleezy. Tried to force me to sign paperwork to pay for something that was clearly covered under warranted and acted like he didn’t know what warranty I had e More

by jordanpasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Apr 25, 2024 -

Lithia Hyundai of Reno responded

Jordan, It's important that all of our customers feel respected and well-informed during their interactions with us. We'd like the opportunity to look into this further for you. Please reach out at your convenience. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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