Lexus of Wesley Chapel - Service Center

I went in for an oil change and left with a new car! Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my Lexus of Wesley Chapel is a magical place that transports their clients into a level of customer service excellence that rarely exists. This is my second purchase with Tim Smith ⭐️⭐️⭐️⭐️⭐️. As a professional whose livelihood is commission based, I have never once felt like just another number, actually, quite the opposite. He diligently worked through the numbers with me to ensure that it was a sound purchase that met my needs. His memory around the small details is impeccable, lending further to his credibility and overall integrity. You won’t go wrong partnering with Tim Smith in sales and Bobby King in service, two of the many fantastic people that make up the Lexus of Wesley Chapel family! More

Really had a five-star experience at Wesley Chapel Lexus and my salesman Franceoa Soliman. Really surprised at how quick we were able to complete the purchase and I got to drive my new car home! (I did not and my salesman Franceoa Soliman. Really surprised at how quick we were able to complete the purchase and I got to drive my new car home! (I did not lie when I told my wife I was taking the old car in for service and tire rotation!!) More

Charles is amazing! He is a one of a kind genuine person! He provides an experience like no other. I've bought many cars in the past from many dealerships, and here at L He is a one of a kind genuine person! He provides an experience like no other. I've bought many cars in the past from many dealerships, and here at Lexus of Wesley Chapel, they truly, well Charles, makes you feel like family. He goes above and beyond in literally all aspects of the car buying experience, paperwork experience (which everyone hates) and the congratulatory experience at the end of your journey before driving off the lot. I won't be shopping anywhere else. Matter of fact I've now bought 2 cars from Charles all under 30 months time, and 2 for a family member. I can't speak for the rest of the sales men and women but this dealership and Charles goes above and beyond your expectations! Definitely recommend them. More

I trust the service department and am totally impressed with their honesty and integrity- great job. Took my car in thinking I needed major work because local car chain told me I needed front and rear bal with their honesty and integrity- great job. Took my car in thinking I needed major work because local car chain told me I needed front and rear ball joints Lexus found that I did not so I will only service my car here in the future. Lexus does not Upsell their service- I trust them completely. Growing up I was always under the impression to avoid dealer service because it was too expensive and they will always find something wrong - well, that myth is not true about Lexus of Wesley chapel. They are honest, dependable and have good prices on their service fees. Totally recommend them ! More

Our 2nd RX350. We were invited to a New Owners breakfast and presentation. Breakfast was very good, but the presentation of the vehicles safety and driver assista We were invited to a New Owners breakfast and presentation. Breakfast was very good, but the presentation of the vehicles safety and driver assistance features was very very informative. Tiffany is extremely knowledgeable about the car's systems, Dealership associates are always trying to make sure you are informed of status of your vehicle and always willing to be of assistance with any matter. More

Great customer service! The best lil cafe in all of the Lexus dealers in central Florida! Lexus for life ! The best lil cafe in all of the Lexus dealers in central Florida! Lexus for life ! More