Lexus of Richmond Hill

Great experience Bought my third Lexus from this dealership, and Luiza was exceptionally professional and caring. She helped me a great deal throughout the process and Bought my third Lexus from this dealership, and Luiza was exceptionally professional and caring. She helped me a great deal throughout the process and to learn the functions of my new car. Would recommend this dealership to others More

Excellent used car experience, Great staff !! I bought used 2014 es300 from Richmond Lexus, staff was very friendly specially my sales person Luisa Goldring was very helpful and knowledgeable!! Sh I bought used 2014 es300 from Richmond Lexus, staff was very friendly specially my sales person Luisa Goldring was very helpful and knowledgeable!! She is the deal maker. More

Excellent new car purchase experience! I'm very happy with my new RX350! This is my 3rd vechicle purchased through Lexus of Richmond Hill. My sales person Imtiaz Chevalier was very profes I'm very happy with my new RX350! This is my 3rd vechicle purchased through Lexus of Richmond Hill. My sales person Imtiaz Chevalier was very professional and provided excellent customer service. Thank you Imtiaz for making this such great experience! We continue to be loyal Lexus customers because of you! More

Watch out, very dishonest, typical car salesman ! I got on the phone with a sales person called Rod or Ron... Unfortunately, one of my worst experiences as a buyer and consumer in my life! He would I got on the phone with a sales person called Rod or Ron... Unfortunately, one of my worst experiences as a buyer and consumer in my life! He would take a deposit to book the vehicle, but after I drive 500 kms each way from and back to Montreal (total 1,000 kms), if there is a problem on it, he would not refund the deposit. This is even against the consumer's law. Very arrogant, not listening, no understanding...and so on. then trying to put pressure saying that another sales person was already dealing with another customer interested on the vehicle. I am on sales, and customer satisfaction should be number 1 priority. I would never hire somebody like this Rod guy! More

Stellar customer service that helped me drive away with the car of my dreams at a fantastic price. Special thanks to Kumar, Catherine and Faheed. that helped me drive away with the car of my dreams at a fantastic price. Special thanks to Kumar, Catherine and Faheed. More

Worst car dealership ever If you want to come and take a look at the cars, you are fine. But if you would like to buy frome them I guess no one want to sell you. Awful service If you want to come and take a look at the cars, you are fine. But if you would like to buy frome them I guess no one want to sell you. Awful service and customer service. Couple years ago I wanted to get a car for myself and it was the same story. This time I wanted to buy RX for my wife and got the same service. End up buying at Infiniti willow dale and very happy. More

GREAT STAFF In the eve of the new year, I have leased a NX200T Lexus absoultly fantastic from Lexus Richmond Hill. I had really nice experience with this dealersh In the eve of the new year, I have leased a NX200T Lexus absoultly fantastic from Lexus Richmond Hill. I had really nice experience with this dealership and their patient, understanding and very professional staff, in particular Archie Farokkhi the sales associate that helped me. Because of the end of year and less options to choose, Archie did his best to show me the right car with my desires. I would strongly recommend him and this dealership to the all my friends. Also, I would like to have special thanks to Vahid who was really patient with me and helped me as well. More

perfect It is 6 Lexus from the same dealership and 1 was from Don Valley, perfect dealership and very good people. very convenient for us, close to home. It is 6 Lexus from the same dealership and 1 was from Don Valley, perfect dealership and very good people. very convenient for us, close to home. More

Lexus This dealerships reputation for excellent service and going above and beyond for their clients is why we chose to go there first and ultimately deal n This dealerships reputation for excellent service and going above and beyond for their clients is why we chose to go there first and ultimately deal no where else. We couldn't be happier with our vehicle. Gregory Ashkenazy and highly recommend him to others. Terrific job Gregory. More

Great service pre- and post-purchase Great service from Michael Tauro! Much appreciated during the purchase process and with resolving a post-purchase issue expeditiously and to our satis Great service from Michael Tauro! Much appreciated during the purchase process and with resolving a post-purchase issue expeditiously and to our satisfaction. Much appreciated! Thanks! More