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Lexus of London - Service Centre

London, ON

4.9
924 Reviews

924 Reviews of Lexus of London - Service Centre

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April 12, 2024

Heather was excellent and very enthusiastic. Service was prompt and efficient. Night and day improvement from my initial visit. More

by robert.teasell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

robert.teasell responded

Heather was excellent and very enthusiastic. Service was prompt and efficient. Night and day improvement from my initial visit.

April 01, 2024

Always top notch service from Lexus of London. The staff are always kind and informative. I actually look forward to bringing my car in. This latest visit with Peter was no exception. More

by rob
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of London responded

Thank you for the kind review. We are thrilled to hear that our service met your expectations.

March 28, 2024

Very good service received from Peter Engelmanas on our last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter More

by IS300OWNER
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Peter was very helpful when I brought my vehicle in for service. He explained everything thoroughly and advised us of what we could expect in the future. Great customer service More

by Britt_L
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Peter was very helpful and attentive to our vehicle when we brought it in for service. He delivered the great service we have come to expect from Lexus of London More

by john
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Outstanding service. I love my Lexus and these guys help me keep it running in top form. Thank you Lexus & Peter More

by steve3
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Service is the best we have ever dealt with. Friendly and efficient. Great customer service. More

by donandcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you very much for the kind feedback. We are thrilled that you are enjoying your experience with our service team.

March 20, 2024

Heather was very professional and knowledgeable helping me navigate my first service. She also directed me to the correct person to answer some questions i had on some of the features on my new Lexus NX350 More

by al_golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you for the kind review. Happy to hear Heather was able to answer your questions. We look forward to seeing you again soon.

March 19, 2024

The service was very quick and Heather was very pleasant. Happy with the quickness of the service More

by charfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you very much for the review. Happy to hear you enjoyed the service.

March 19, 2024

Heather Broderick did a great job with her friendly personality. Everything she told me happened exactly as she said. Outstanding service! More

by readingsjohn05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lexus of London responded

Thank you!

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