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Lexus of London
London, ON
4,233 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,233 reviews
June 26, 2023
Jillian was very easy to get a hold of, easy to work with, and nothing was complicated about the experience. Lauren made the close up of the deal super straight forward and the turnaround was one of the with, and nothing was complicated about the experience. Lauren made the close up of the deal super straight forward and the turnaround was one of the quickest I’ve experienced. More
by Laura Ries
June 25, 2023
Excellent friendly service upon arriving at Lexus of London Kevin was very professional & knowledgable and went above and beyond to show our vehicle and answer our questions. London Kevin was very professional & knowledgable and went above and beyond to show our vehicle and answer our questions. More
by Mary
Employees Worked With
Rhonda Thompson, Kevin Gittens
June 23, 2023
Came pick up the car from Larry, spectacular service with charming smile, will definitely purchase from him in the nearly future. Cheers! charming smile, will definitely purchase from him in the nearly future. Cheers! More
by xiaohannick
June 22, 2023
Larry is a fantastic sales person. Professional, knowledgeable and friendly. Best experience with him and the dealership. Professional, knowledgeable and friendly. Best experience with him and the dealership. More
by fengchaichen1110
June 21, 2023
Dealership is okay, pretty standard. Larry is a professional salesman. Everything is normal in this economy, be prepared to wait for a new car. Larry is a professional salesman. Everything is normal in this economy, be prepared to wait for a new car. More
by 123321
June 21, 2023
Kevin is the most easy going, professional, and kindest salesperson I’ve ever had the pleasure of meeting. If you want a great experience with purchasing a vehicle I would highly recommend Kevin and the en salesperson I’ve ever had the pleasure of meeting. If you want a great experience with purchasing a vehicle I would highly recommend Kevin and the entire team at Lexus of London. Thanks for making it so easy, Kevin. More
by Pam
Employees Worked With
Other Employees :
Lauren Rossini, Kevin Gittens, Shanna McQuarrie
June 20, 2023
Everyone at the dealership was incredibly friendly; Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! More
by nav0314
June 20, 2023
I ordered a new Lexus from Kevin and I also needed a used vehicle for my daughter. He provided amazing service for both purchases and trades, the process was simple and he was great to work with. vehicle for my daughter. He provided amazing service for both purchases and trades, the process was simple and he was great to work with. More
by melbeckett1976
Employees Worked With
Lauren Rossini, Kevin Gittens
