Lexus On The Park
Toronto, ON
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1,357 Reviews of Lexus On The Park
No surprises You know what you get when you bring in your vehicle for service. The best people and process, with a culture of accountability and honesty. The only You know what you get when you bring in your vehicle for service. The best people and process, with a culture of accountability and honesty. The only issue was that I had to wait over an hour for my rental car, which was not Lexus on the Park staff. More
Stand behind their work. Had a bit of a snag crop up related to work that was done 6 months ago. Lexus on the Park corrected the problem immediately without any argument. I Had a bit of a snag crop up related to work that was done 6 months ago. Lexus on the Park corrected the problem immediately without any argument. I should have brought my car back to them FIRST! More
Excellent service I purchased my used 2009 Lexus LS460 from Lexus on the Park and have come here frequently for my servicing needs. The service department here is excel I purchased my used 2009 Lexus LS460 from Lexus on the Park and have come here frequently for my servicing needs. The service department here is excellent and know their job. Once in the past I had a problem (grinding bump noise from rear car when going over any bumps). I went to a different Lexus dealership and they supposedly repaired the problem. After charging me over 1000 dollars, I noticed the problem was not fixed at all. I then came to Lexus on the Park and they correctly diagnosed and fixed the problem. Overall every time I have come to Lexus on the Park for my service department, I have been very happy. The dealership itself is very nice and it is a pleasure to walk around looking at the newer models while waiting. The last time I was here the service took over 3 hours and they provided me with a loaner vehicle (LS ES350) for my use while waiting. It was a great pleasure. More
"First Class Professional and Friendly Service" Recently my wife and I Leased two new vehicles from Lexus on the Park. Mark, Anthony and Josie were amazing to deal with. Their knowledge of the p Recently my wife and I Leased two new vehicles from Lexus on the Park. Mark, Anthony and Josie were amazing to deal with. Their knowledge of the products and not overselling beyond our needs was excellent and much appreciated. We will be back in a few years to lease new vehicles. Thank you Mark and Josie. Glenn & Pam More
Great Service and a Pleasant experrience!!! BEN is great!!! He is knowledgeable and extremely helpful. He did not coerce us into making our decision and kept his promises. It was a pleasant ex BEN is great!!! He is knowledgeable and extremely helpful. He did not coerce us into making our decision and kept his promises. It was a pleasant experience working with Ben and Lexus on the Park. More
Dealership with class! Buying a car, we purchased RX 350, from Lexus on the Park was great and smooth experience. Thomas Homewood was very helpful sales representative and Buying a car, we purchased RX 350, from Lexus on the Park was great and smooth experience. Thomas Homewood was very helpful sales representative and he made the best possible deal for us. Team work and support you get from Lexus on the Park is by far the best in Toronto. We felt no pressure in making our decision. Follow up, and after care are top notch as well. Big thanks to Thomas, Anthony, amazing Josie and the rest of the crew. Boris & Ana More
waited for long time I took my appointment through the phone a month ago and they told me when I get there they will give me a rental car while my car is in the service. W I took my appointment through the phone a month ago and they told me when I get there they will give me a rental car while my car is in the service. When I got there I gave them my car then they told me there is no car available right now so I have to take a Toyota Corolla instead of Lexus ES as we discussed. I did not like the idea so I refused and they mad me wait for a long time. Then finally they gave me a luxse and it was not clean but I had to take it since I have some classes that I need to attend. More
Excellant service Deal with real issue and friendly service. Unlike other dealership only focus to make money. Thank you Eric, Kevin, Warren and Abid. Great serv Deal with real issue and friendly service. Unlike other dealership only focus to make money. Thank you Eric, Kevin, Warren and Abid. Great service guys I will be back soon More
Bought another Lexus As Lexus owners, we are already familiar with the quality of cars and quality of service that customers get when they partner with Lexus on the Park. As Lexus owners, we are already familiar with the quality of cars and quality of service that customers get when they partner with Lexus on the Park. We own an LS430 and just bought an RX350. We love them both! More
Oil change letdown As usual the service was great. Even the car wash was outstanding. The only thing detracting from the experience was was the notice I received from Le As usual the service was great. Even the car wash was outstanding. The only thing detracting from the experience was was the notice I received from Lexus Canada which at first glance appeared to be a coupon for a free oil change. On careful examination the coupon became a mere invitation to an oil change. Although chagrined I was well treated by Marlon and Sarice. More