Lethbridge Kia

Best customer service I was shopping around for a new vehicle, I went to a few different dealerships however, none could compare to KIA. Kelly greeted me in the parking lot I was shopping around for a new vehicle, I went to a few different dealerships however, none could compare to KIA. Kelly greeted me in the parking lot and was very attentive to what I wanted. He went through some of the new and used inventory and we finally decided on a Kia Sportage, WHICH I AM SO IN LOVE WITH!! After negotiation of price they were able to get me to a payment that was suitable for my needs. I will recommend Kia to all of my friends and family they were a wonderful dealership to deal with. I was never pressured, I was always a part of the conversation. I was very please when Luke the sales manager came out to greet me. It made me feel valued and appreciated for my business. More

WOO HOO!!! Great Experience!!! I had a great experience buying my used Kia Soul. I wanted a manual and a used car, so they looked around at other dealers for me and we found one in I had a great experience buying my used Kia Soul. I wanted a manual and a used car, so they looked around at other dealers for me and we found one in Calgary that was fully loaded and had low, low mileage. They brought it in for me and it's fabulous!! Michelle helped me throughout the process and offered helpful advice. Luke was great about bringing in the car for me from another non-Kia dealer. Everyone at the dealership was friendly and made the experience joyful. I definitely recommend Michelle. She is friendly and wonderful to work with!! I will be recommending her to all my friends!!! :) :) More

Simply Amazing! I recently have my vehicle in need of service work. I took it into Lethbridge Kia and was surprised by how great I was treated. Taking my vehicle in f I recently have my vehicle in need of service work. I took it into Lethbridge Kia and was surprised by how great I was treated. Taking my vehicle in for service is usually a hassle for me but I was greeted by to Friendly people. The service was done quickly and efficiently! Thank you very much to Logan and Mark! You made me feel at ease and I can say this is the first time I have ever left a repair facility knowing I was taken care of! More

Fantastic experience! Very pleased customer! My car shopping experience was made very satisfying thanks to Michelle! Awesome woman! I felt she had my best interest in mind and made the whole expe My car shopping experience was made very satisfying thanks to Michelle! Awesome woman! I felt she had my best interest in mind and made the whole experience fun and exciting! I'm very happy with the services she provided us! Thank you so much Michelle and Kia! More

WORST Customer Service from the sales and servicedepartment Once they've suckered you into buying a KIA their customer service is horrible. Never call you back. Don't fix a recurring problem with the UVO - utte Once they've suckered you into buying a KIA their customer service is horrible. Never call you back. Don't fix a recurring problem with the UVO - utterly useless. AVOID AVOID AVOID More

Terrible Experience, Overly Aggressive Sales Team Went to Kia to look at vehicles and test drive since my previous vehicle was written off in an accident. My original sales associate was very friendly Went to Kia to look at vehicles and test drive since my previous vehicle was written off in an accident. My original sales associate was very friendly and helpful. After test driving a few vehicles I found a car that was suitable (non kia) and was transferred to another sales associate. I requested a price on the vehicle, financing rates and type, cash payment options. Was not given any straight answers and was forced to pay $50 to even start negotiating. After an hour of negotiating the sales associate and I had come to an agreement on price but after a second walk around of the car I had found some damage. Once the damage was found the sales associate said Kia would fix but once he spoke to the sales manager they cancelled the agreed upon deal and raised the price by $1000 basically expecting me to pay for the repairs. I made multiple attempts to leave but the sales associate was very aggressive and bullied me into staying. I was treated like I didn't know anything and that my ideas didn't matter. The experience was very unprofessional and very uncomforting. By the time I was able to leave the dealer, 4 hours had passed and they would not refund my $50 unless I came back another day. Worst sales experience I've ever had. More

Awful, Wouldnt tell me anything honest Went in to inquire about pricing on a few vehicles as i had an insurance cheq from crashing my car they wouldn't tell me anything and the saleperson Went in to inquire about pricing on a few vehicles as i had an insurance cheq from crashing my car they wouldn't tell me anything and the saleperson treated me like i was stupid and wouldnt give me a straight answer. i felt pressured and got bad vibes from this place. wouldn't go back More

Great Experience,Friendly Environment I originally had a 2013 Nissan Versa SV which I hated to drive. I loved my car at first but after a few months it lost its appeal. I was looking to tr I originally had a 2013 Nissan Versa SV which I hated to drive. I loved my car at first but after a few months it lost its appeal. I was looking to trade it in for anything else. I found a 2016 Kia Forte that I fell in love with! Matt(the salesmen I was dealing with) was very friendly and was patient when I was still unsure if I wanted the vehicle. Matt did not pressure me into making a decision , and made sure I wanted the car 100% before I signed the papers. Liam, one of the dealerships managers met with me in the middle of process to see if everything was going ok. As a whole the dealership made my car finding process, very relaxing and pressure free. Everyone I crossed paths with was friendly and I felt that they genuinely wanted me to find a car that I love in the price range I need payments to be. The only downside I can find is that the dealership do not have prices on the vehicles. I am the type of person who needs to throughly know what I am getting myself into with whatever choice I am making. This was difficult to do since I did not know the vehicle prices so I could not plan out what vehicles were too much money for me to get; I couldn't plan out my financial options before I went in the dealership. Other than that I still had a great experience and I would definitely recommend Lethbridge Kia to all my friends and family. More

absolutely no complaints What can I say. I went in to have a look, found a car (Forte), took it for a test drive, and told Kyle (the salesperson) it was nice but too small fo What can I say. I went in to have a look, found a car (Forte), took it for a test drive, and told Kyle (the salesperson) it was nice but too small for me. He suggested the Soul. He answered all questions without hiding costs and made suggestions. He phoned around to other dealers and found a Soul back east and had it shipped here. Very happy with the car so far. I've had it 3.5 years now and won't give it up. As I told the salesperson who offered me trade-in value (equity), "I'm going to keep my Soul until either the Soul or I die." All service is done at Kia. They've always fit me in whenever I need it (including today - "Can you be here in 15 minutes?" - getting a level 4 service, transmission fluid dump, and installation of an extra transmission cooler). The service rep found a way to fit me in. He answered all questions I had. Whenever I walk in, the desk lady always remembers me and calls me by name. I think that would actually be personalized service, no? I have nothing negative to say about them so far - only good. I'd recommend buying a Kia from these guys. More

Best dealership ever! I stopped by Lethbridge Kia after weeks of shopping at different dealers around Lethbridge and even drove up to Calgary one Saturday. I found my exper I stopped by Lethbridge Kia after weeks of shopping at different dealers around Lethbridge and even drove up to Calgary one Saturday. I found my experience here to be the best one I've had at any store I went to and the car was priced thousands less than comparable cars in Calgary. They made my buying experience fun and I found Matt to be really friendly and had a lot of knowledge about the car I was looking at buying. After my purchase which took less than an hour the General Manager Kyle came out to shake my hand and thank me for the business. I loved my experience here and I love my new KIA. Thank you Lethbridge KIA!!! More