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Leggat Chevrolet Buick GMC Cadillac

2207 Fairview St, Burlington, Ontario L7R 3Y3
Sales: (905) 634-5534

Makes: Chevrolet | Buick | GMC | Cadillac | Service Center
Excellent
100% Recommend
5.0

2 Lifetime Reviews

Leggat Chevrolet Buick GMC Cadillac
2207 Fairview St,
Burlington, Ontario L7R 3Y3
Leggat Chevrolet Buick GMC Cadillac Info
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2 Dealership Reviews
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Cbridge
7/27/2015
Reason For Visit
Service

"Go here if u wanna get ripped off"

I am honestly so disappointed with the work I revcieved at Leggat Chevrolet in Burlington, Ontario. I brought my truck in for stalling and I had already had it looked at by two mechanics in Hamilton and we replaced the crankshaft sensor and ignition switch prior to bringing it to them which did not fix the vehicle. I then took it to dealership which charged me three hours of diagnosing before they decided to plug and play with the vehicle. I first suggested that the bcm and anti theft was the issue also suggested by other mechanics. They said that they tested the anti theft and that was not the issue. They proceeded to tell me that it was the ecm so I bought a used part and took time off work to get it to them because they wanted $900 for a new one. It turned out this was not the issue but I was still charged for installation. Then I was told it was the bcm ( which I suggested in the first place) so gave authorization for installing of this part and promised I would pay but only if it fixed the issue. but it did not fix the issue and I was still charged. After this point I had given no authorization for any additional parts or hours on truck but was promised it would be fixed without any additional cost. When the truck was finally fixed I was somehow charged for an additional crankshaft sensor even though I just put a new one in and did not authorize this. They said I was stuck with the payment because I had a brand new aftermarket sensor put in but they wanted to try a oem part. I feel I should not have to suffer because the shop did not know the true issue of the vehicle and I am charged with their trial and error. I paid for a crank sensor that I didn't need plus the installation fees And then I paid for a bcm that who knows whether I needed or not but they used 2 so they had for one at least hit me with one of them. They finally decided to replace all of the ground connections and bam! Magically the truck is fixed. Kinda weird how they waited until the last minute to try and fix it the cheapest way. so now the the truck is runnin but it looks like an idiot wired it. It is far from original or what I would expect from someone I'm paying 125 an hour to do. The engine bay looks like a rats nest.I called to complain about the mess and they said they could have made it look original but "it would have taken longer". I cannot believe I payed 1100 for this work. This is the worst experience I've ever had and I have always loved gm trucks as far as I'm concerned gm has no regard for their customers.

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I Recommend This Dealer: No

Employees dealt with

Shop Forman

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cmitchell9
4/24/2014
Reason For Visit
Service

"Great Service"

We are new to the area and came into Leggat's to have repairs completed on our vehicle. All staff were very polite, knowledgeable and treated us well. They even gave us a free bunch! We will have our car regularly serviced at Leggat's from now on

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I Recommend This Dealer: Yes

Employees dealt with

Dusko

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