Leduc Chrysler
Leduc, AB
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 PM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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New Trailhawk It was time to trade in the family 2009 Jeep, so I went to see Brad who has always been the go to guy in the past. Cory listened to what I wanted and It was time to trade in the family 2009 Jeep, so I went to see Brad who has always been the go to guy in the past. Cory listened to what I wanted and was very knowledgeable on the features of the 2017 Cherokee Trailhawk. Thanks to Natalia, my family has a brand new Jeep! More
Good customer service Thank you very much Derrick and David for the good customer service. I will recommend your dealership to family and friends for their next purchase. Thank you very much Derrick and David for the good customer service. I will recommend your dealership to family and friends for their next purchase. More
Truck number 2 second truck that I have purchased from Leduc Chrysler. Always great customer service and easy to deal with. Wont be the last one I purchase from ther second truck that I have purchased from Leduc Chrysler. Always great customer service and easy to deal with. Wont be the last one I purchase from there. More
My New Jeep!!! We bought a new vehicle on Saturday and had a really great experience at Leduc Chrysler!! We dealt with three main people Derek, David, and Christina! We bought a new vehicle on Saturday and had a really great experience at Leduc Chrysler!! We dealt with three main people Derek, David, and Christina!! All three were super kind, down to earth and real! My husband and I found the purchasing process easy and fun. At points, when I didn't fully understand information or the process they made sure I understood before leaving. On Monday, we had Navigation installed and the Service Department was very friendly, quick, and again easy to deal with. We thought the workers in the Oilers jerseys were AWESOME!!! It's nice to see "fun" in a workplace. Our family appreciates this. Thanks so much, Rachel & Brendan Chapman More
Employee backs into my vehicle, dealership denies it. You hear horror stories about what happens to your vehicle when you drop it off for repairs, or in my case it was an airbag safety recall. I took my 2 You hear horror stories about what happens to your vehicle when you drop it off for repairs, or in my case it was an airbag safety recall. I took my 2012 Challenger RT to Leduc Chrysler to have this recall looked after. As I was getting the paperwork done at the counter with Chuck the service advisor, there was a loud bang from about 100 ft. away where my Challenger was. Everyone at the counter heard it and looked over. I immediately went over and another service advisor (Shawna) had tried to back a Jeep? out of the service line and had hit my car. There was another employee not 5 ft away and who saw everything , even tried to stop her but was not successful. Shawna was very quick to point out that the tire mounted on the back of the Jeep had absorbed the impact and everything was fine, and left with the Jeep. I called later and asked that their body shop look at my vehicle to make sure there weren't hidden damages. When I returned a couple hours later I asked Chuck to write a note on my invoice saying they had backed into my car in case I had problems later. Here is where things took a dramatic turn. 1) Chuck the service advisor said that my vehicle was NOT HIT and then proceeded to try to put words in my mouth. 2) He said their body shop looked at it and there's no damage.2) The person who was 5 ft away suddenly had amnesia and said it was a "touch" 3) Shawna, the girl who backed into my car, was not around and was never summoned by them. While all this was going on there was an assistant manager who was only 15 ft or so away the whole time who just looked at her computer, pretending she couldn't hear anything. She must have heard because she went to get the service manager when he wouldn't answer the pages when he was called. 4) Chuck said their body shop looked at my car and there's no damage. They therefore wouldn't put anything in writing. 5) The service manager (Lonnie) who I asked to be called, also denied it ever happened, refused at first to write something on my receipt, but eventually this is what he typed “NOTE: VEHCILE MAHE BEEN CONTACTED BY ANOTHER VE HICLE IN THE SERVICEW DRIVE, WAS INSPECTED BY BODY SHOP MANAGER- NO SIGN OF IMPACT-CLIENT WANTED NOTED”. No, that is not my sloppy spelling, that is EXACLTY what and how he wrote it. and took 10 minutes to write that. It probably took one minute to write it and 9 minutes to cleverly turn it in into gibberish. I will take my car to a reputable body shop to get an unbiased opinion, but I can feel a slight buckle on the driver's fender which could be caused by the impact of the bumper pushing against the fender but hopefully I'm just imagining it :) The fact that they backed into my car is disappointing but forgivable (accidents happen, nobody got hurt). What I can't get over is how they all got together and denied it never happened. They must really love their jobs to lie like that. The Old Boys Club is alive and doing well at Leduc Chrysler. I wonder if they ever told the Jeep owner that their vehicle was backed into a car on April 21, 2017? It hit on the far edge of the tire so that would put a lot of impact on the tire carrier. More
Hemi to Cummins My wife and I have decided once again to enjoy the RV lifestyle. We traded in our 1500 for a 3500 to give us more options when purchasing our RV. Cory My wife and I have decided once again to enjoy the RV lifestyle. We traded in our 1500 for a 3500 to give us more options when purchasing our RV. Cory McMullen our sales reps is very personable, attentive and professional. The rest of the Leduc Chrysler staff Brad, Dean, Christina, Dave and Natalia that we dealt with 100% care about their customers needs and bend over backwards to provide exceptional service. Thank you very much for your service, I would be happy to recommend your dealership to family and friends for their next auto purchase. More
The Best Of the Best. I live up the Northern Part Of Canada and all the guys and gals at this dealership were very Kind with loving hearts to help me out with a new truck a I live up the Northern Part Of Canada and all the guys and gals at this dealership were very Kind with loving hearts to help me out with a new truck after I had been in a vehicle accident and was in need of a new vehicle. They even offered to deliver my truck up to Yellowknife, northwest territories or pay my plane ticket to pick up my new ride. I cant thank them enough I give them 100% and I highly recommend Leduc Chrysler. I really like to thank Brad Mcdonald that sold me my first vehicle years ago he's the man he's like a brother to me. Cheers. More
Purchase of 2016 Jeep Cherokee Based on the answers to a few questions - proposed a good solution to our search. showed us several other vehicles which may fit our needs but kept wi Based on the answers to a few questions - proposed a good solution to our search. showed us several other vehicles which may fit our needs but kept with his original suggestion More
Great Experience! I have dealt with a few dealerships in my life and have never had the fantastic, caring and personable service I received with Leduc Chrysler. I have dealt with a few dealerships in my life and have never had the fantastic, caring and personable service I received with Leduc Chrysler. More
Highly Recommend I bought my Challenger from Leduc Chrysler and it was the best experience I have ever had buying a vehicle. I have dealt with many dealerships in the I bought my Challenger from Leduc Chrysler and it was the best experience I have ever had buying a vehicle. I have dealt with many dealerships in the past and Leduc Chrysler wins hands down. Brad McDonald, Shawn Cook, Natalia Sotnikova and Christina Randell were fantastic, knowledgable, courteous, accommodating and extremely good at what they do. Their customer service is second to none. It would be worth the drive for anyone to go to Leduc Chrysler for their next vehicle purchase. Great job Leduc Chrysler. You now have another loyal customer! More