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Leavens Chrysler Dodge Jeep Ram
London, ON
961 Reviews
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961 Reviews of Leavens Chrysler Dodge Jeep Ram
August 08, 2016
Great service and a great dealership It was a great buying experience dealing with Chris who took his time with our search for a used Jeep Wrangler. It was worth the drive from Mississa It was a great buying experience dealing with Chris who took his time with our search for a used Jeep Wrangler. It was worth the drive from Mississauga to London to find the perfect vehicle. Very nice and friendly service . Thank you Chris! More
by Van
Employees Worked With
Chris Legge
Helpful August 05, 2016
Excellent, friendly My truck needed service and both Bruce Reed and Tamara Webster were friendly and helpful. The wanted to ensure my truck was fixed and I was taken c My truck needed service and both Bruce Reed and Tamara Webster were friendly and helpful. The wanted to ensure my truck was fixed and I was taken care of. Thanks for your help! More
by Catherine Moore
Employees Worked With
Bruce Reed, Tamara Webster
August 02, 2016
Best place to buy a vehicle in Ontario! Rob was awesome!! It was very a welcoming dealership. No pressure. Went beyond my expectations. Lent me a car until mine came in. Walked me through ev Rob was awesome!! It was very a welcoming dealership. No pressure. Went beyond my expectations. Lent me a car until mine came in. Walked me through every step. Have already recommended 2 friends to check them out! Looking forward to my first oil change to visit the dealership again! More
by Caralot
Employees Worked With
David Forgan, Rob Pharand
July 25, 2016
Never Disappointed I don't normally write reviews because as a customer I have high expectations and don't normally go out of my way to give someone a pat on the back fo I don't normally write reviews because as a customer I have high expectations and don't normally go out of my way to give someone a pat on the back for doing the job they get paid for. However having dealt with Matt for over eight years for various purchases it says something as to why I keep going back to him. Matt always will find time for you before during and even after the process. He listens to your concerns and always works with you until you are satisfied. Whenever I stop by his office with a concern he welcomes me like an old friend. I would recommend Matt to anyone buying a new vehicle. By the way I am thoroughly enjoying my new G-C SRT Thanks X SRT X More
by x srt x
Employees Worked With
Matt McHardy
July 16, 2016
FIVE STAR EXPERIENCE! Purchasing the 2016 Jeep Cherokee North was a most pleasing experience. Matt McCardy and Mandy Moran were pleasant, professional and timely with info Purchasing the 2016 Jeep Cherokee North was a most pleasing experience. Matt McCardy and Mandy Moran were pleasant, professional and timely with information from their guidance throughout the purchase process to vehicle delivery and orientation. Well done and thank you for this five star attending to our needs!! More
by Daniel
Employees Worked With
Mandy Moran, Matt McHardy
July 13, 2016
Recall service/ service estimate &repair two visits First visit to LCC l booked recall service and estimate for repair on my new to me 2004 Jeep Grand Cherokee.. Repair estimate was completed and was i First visit to LCC l booked recall service and estimate for repair on my new to me 2004 Jeep Grand Cherokee.. Repair estimate was completed and was informed that the Tech 536 said recall parts not in stock. After having 4 business days from the booking of appointment to service appointment. At service cashier counter where I paid for the estimates I asked why the parts were not there. She called the parts department and they said the parts were in stock. I therefore had to make another appointment. For the second service went back for recall service and to find out why the check engine light was on since the previous service. I didn't drive until l brought back in for recall service. . Had that problem diagnosed. Authorized the repair. Had a call from Tina (Great Service Advisor) saying repairs and recalls all completed. When shuttle brought me in (also great staff) they couldn't find my Jeep. It was then discovered that the tech (331) completed paperwork but that the part was not yet there so service not complete. Communication problem. I waited another 30+ minutes after I paid for repair to finally go and retrieve vehicle. Had also asked to have "perform service" cleared from monitor. When I went to vehicle that service was not performed. A service advisor not sure his name tried to clear code. It didn't work. Had to come back in again and Tina went and got a tech to fix problem. That was two extra visits to Tina to get problem fixed. Your front of the house staff are fantastic but in my opinion your techs are not. I don't think I am being unrealistic to expect the service I request to be completed, not for me to chase the work down or a reasonable explanation. After all the time wasted, problems and stress I have encountered I will find another Chrysler dealership to provide service to my vehicle. I will not be coming back. Totally dissatisfied. More
by First Jeep
Employees Worked With
Tina Robbins (Service Advisor)
July 12, 2016
Buying my first car!!! Chris helped us buy our 2016 Dodge Journey and we couldn't be more pleased. It was our first experience buying a new vehicle and felt that the staff a Chris helped us buy our 2016 Dodge Journey and we couldn't be more pleased. It was our first experience buying a new vehicle and felt that the staff at london city really worked well together as a team. Thank you for your help Chris and the other members of the london city team! More
by Servosash
Employees Worked With
Chris Legge, Justin Gonciarz
July 12, 2016
Easy-going and Honest We have purchased two new vehicles under Trevor Bartlett's guidance at London City. After having service issues with our first purchase, Trevor and Ma We have purchased two new vehicles under Trevor Bartlett's guidance at London City. After having service issues with our first purchase, Trevor and Matt Rothwell went to great lengths to ensure we were happy with our second -- and we certainly are! During our buying experiences, Trevor was laid back, honest, and never pushy. He is easy to get in contact with and responded to our queries almost immediately. We will be back to see Trevor when we decide to trade-in or upgrade! More
by JEEP Cherokee
Employees Worked With
Matt Rothwell, Trevor Bartlett
July 10, 2016
Best car buying experience ever From the first time I walked in to the dealership to the time I picked my 2016 Limited Cherokee couldn't be more pleased. Chris Legge was friendly, p From the first time I walked in to the dealership to the time I picked my 2016 Limited Cherokee couldn't be more pleased. Chris Legge was friendly, professional and a no point did I feel like I was dealing with the typical car sales person just makin a sale. Thank you for the wonderful experience! Jeff More
by Jeff
Employees Worked With
Chris Legge
July 06, 2016
DON Layland Bought a car from here 3 years ago and have nothing but problems, Don Layland was my service adviser and at first came off like a friendly guy, unt Bought a car from here 3 years ago and have nothing but problems, Don Layland was my service adviser and at first came off like a friendly guy, until I went above his head and spoke to the parts manager regarding my vehicle and how many times I've brought it in and the problems not being resolved , The parts manager was friendly and put me in a loner car until my car was fixed so I thought, until I received a phone call from Don demanding I bring the loner back and schedule a appointment for my car the following week say my car was safe to drive, how do you no its safe to drive if you don't even no what the problem is, he refused to transfer me to his manager, or to anyone for that matter, he is very unprofessional, and rude, I did call the FCA and put in a complaint and I will not rest there, he should look for another job as it's obvious he doesn't enjoy his, I paid for a warranty which is still effective on my car, I've brought my car in over 30 times in the last 3 years and im still having issues, buyers beware More
by Buyers beware
Employees Worked With
Don Layland
