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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.3
1,612 Reviews

1,612 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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May 16, 2024

Shaun was very kind and helpful. He made sure that my issue was taken care of. More

by jose.meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jose! We're glad to hear Shaun was able to assist you. If we can be of further assistance, please let us know.

May 16, 2024

Service was OK. Didn’t get calls back when they said they would call back. Little frustrated about parts being ordered incorrectly, which led to longer wait. To get More

by FROZENSOLDIER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aerial
May 16, 2024

Came in with a 4500 Diesel and they got right to work on it, awesome More

by retiredbuc09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear our team promptly worked on your 4500 Diesel. We appreciate your support and look forward to assisting you again!

May 14, 2024

Barbara is an excellent addition to the dealership. She communicated with me through the whole process. So happy to have had her as my service contact person. Keep up the amazing work Barbara! More

by shannintoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Shannintoles! We're thrilled to hear that Barbara provided excellent service. We'll make sure she gets the recognition she deserves. Your feedback is much appreciated!

May 13, 2024

Shaun went the extra mile to research my vehicle's problem when no one could figure out what was wrong with it. He explained everything to me, ordered the part, called me when it came in, and made she More

by sdismuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Sdismuke! We're delighted to hear Shaun provided such thorough and attentive service. We appreciate your feedback and are glad everything was resolved to your satisfaction!

May 12, 2024

It took a little time but we were treated with respect and had great results! More

by jwcrouch611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jwcrouch611! We're glad to hear that you were treated with respect and achieved great results, even if it took a bit of time. Your satisfaction is important to us, and we appreciate your feedback!

May 12, 2024

Took slightly longer than planned, but they did have a lot of customers come in. Very happy with the service and I was glad the part needed was in sock. More

by talos4tos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Talos4tos! We appreciate your patience and understanding during our busy period. We're glad we had the necessary part in stock and could provide you with satisfactory service. Your feedback is valued!

May 11, 2024

Service was slower than last time. Seemed a little chaotic. Car salesman were great! Thanks More

by LIBERTYTHEATRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, LibertyTheatre! We appreciate your feedback, and we're glad to hear that our car salesmen provided great service. We apologize for any inconvenience caused by the slower service and chaotic atmosphere. Your comments will help us improve, and we look forward to serving you better in the future!

May 10, 2024

Shaun went out of his way to assist. The service was handled well. However, it was the extra steps that made the difference. . . More

by cptrinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Cptrinity! We're thrilled to hear Shaun's extra effort made a difference. We appreciate your feedback and are glad you had a great service experience!

May 10, 2024

Shaun was very professional, friendly and funny and kept me informed while I waited for the services to be completed. The services were done in a timely manner and I didn’t have to wait long. Once completed More

by kjhiggins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, kjhiggins22! We're delighted to hear that Shaun provided you with professional and informative service, and Greg was helpful during your visit to the sales floor. James in the parts department ensured you were well-informed about future needs. We're thrilled to have provided you with one of your best dealership service center experiences, and we look forward to assisting you in the future!

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