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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,627 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,627 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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June 01, 2024
The oil drain plug was not tightened (hand tight). I had to tighten the plug myself and clean excess oil from the oil pan, oil filter, and undercarriage. Lost about a quart of oil. Fortunately, it was I had to tighten the plug myself and clean excess oil from the oil pan, oil filter, and undercarriage. Lost about a quart of oil. Fortunately, it was overfilled anyway. I notified the service department, they offered to fix any problems resulting from it. Never was I offered a refund (paid $84.92) or a credit for the poor work. The appointment was 8:30am. Was notified of the inspection at 10:35am. Never was notified of completion. Just showed up around noon to pick it up. Will likely do the work myself next time. No longer trust this service department. More
by ronbrown7061
Verified Customer
Helpful May 31, 2024
Great service, very pleased,everything my car needs was pointed out and discussed with me. pointed out and discussed with me. More
by kunsanlabtec
Employees Worked With
May 30, 2024
Worst service I have had, truck only has 15000 miles and tried to recommend it needed servicing that was unnecessary! tried to recommend it needed servicing that was unnecessary! More
by dilks_546
Employees Worked With
May 28, 2024
Wonderful communication plus I didn't have to wait long for my truck to get serviced for my truck to get serviced More
by SRIETCHECK
Employees Worked With
May 27, 2024
It was great and done very quickly. I was very impressed and impressed with the results. I was very impressed and impressed with the results. More
by rob@oaklahomapa.org
May 26, 2024
Great service on my Ram 1500. Reasonable pricing, always easy to schedule the appointment for truck Reasonable pricing, always easy to schedule the appointment for truck More
by SGILK
Employees Worked With
May 26, 2024
I just felt like $330 for a key Bob was a little pricey when it didn’t even come with the second key for the door that is supposed to slip inside the key fob other than that things went rather smooth when it didn’t even come with the second key for the door that is supposed to slip inside the key fob other than that things went rather smooth More
by huebonne
May 26, 2024
The customer service was good. Shuan return my calls. Every time I left a message. Shuan return my calls. Every time I left a message. More
by bertho9661
Employees Worked With
May 25, 2024
Well lets just say this, if the quality of work they supposedly did to our vehicle after being in their service department from 1/18/2024 - 4/29/2024, is the "BEST THEY CAN DO" you better take your busi supposedly did to our vehicle after being in their service department from 1/18/2024 - 4/29/2024, is the "BEST THEY CAN DO" you better take your business somewhere else. Cause our 2023 Jeep Grand Cherokee Limited 4x4 is already back in another dealership, and has been for the last six days {5/20/2024 - to current date} for the same stuff that their mechanics said was: "NORMAL OPERATION". Well when they have to get ENGINEERS from corp. involved, and they are puzzled on why the other dealership said it was normal, then that is when people should start to wonder. Just remember, this review is here to give you a insight of our experiences at Lawton CDJR in Lawton, Oklahoma..... More
by GREENXTREME2000
Employees Worked With
May 25, 2024
Ariel was courteous and efficient. The work was done in a reasonable time. Outstanding so far. The work was done in a reasonable time. Outstanding so far. More
by harrycoogle
Employees Worked With
