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Larson Ford - Service Center

Lakewood, NJ

5.0
114 Reviews

114 Reviews of Larson Ford - Service Center

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April 21, 2024

Chris took care of all my needs didn’t push me on anything I did not need! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Larson Ford responded

George, it makes our day to hear that you enjoyed working with Chris at Larson Ford! Have a great day!

April 19, 2024

Larson Ford did a great job. They detected the problem and solved it. Everyone was pleasant to work with. They identified a recall and took care of it. More

by Johnpike333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Larson Ford responded

We're glad to know our team at Larson Ford was able to detect and solve the problem for you. Thanks for acknowledging their hard work!

April 11, 2024

Larson Ford Service Department is absolutely outstanding. All work is professional and 100% . Everyone treats me like a friend. Will not take my Lincoln anywhere else . More

by bruce.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Larson Ford responded

Bruce - We're delighted to know that you've had such a positive experience with our service department at Larson Ford. It's great to see your trust in us for maintaining your Lincoln! We appreciate the support and look forward to seeing you next time.

April 10, 2024

Excellent work excellent service excellent people They were on time did what they said they would do and they did an excellent job More

by Billie262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert F. Barranger Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Larson Ford responded

We're delighted to know that you had an excellent experience with us at Larson Ford! Our team always aims to deliver top-notch service and we're glad it showed. Thanks for the positive feedback!

March 29, 2024

Quick and efficient service. John was excellent, he kept me informed of the whole process. I would highly recommend. More

by Trcblck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Larson Ford responded

We're glad to know you found our service at Larson Ford quick and efficient! It's great that John kept you well-informed throughout the process. Thanks for recommending us, we appreciate it!

March 07, 2024

At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video aft More

by santo.marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

santo.marino responded

At Larson ford you are treated like a gentleman, service department are very professional and honest, make you feel right at home. My experience going there is right on point. They even send you a video afterwards when car is done! I never had that done anywhere else. I give them 5 stars!🙌

Mar 07, 2024 -

Larson Ford responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

February 14, 2024

Larson Ford is a great dealership. The service is excellent. The staff is friendly, even the mechanics The dealership sends you a video from the mechanics when the cars back in the More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Larson Ford responded

John, it's great to know you've had such a positive experience with our service department at Larson Ford. Thanks for choosing us above the rest - see you down the road!

February 12, 2024

Brought my 2012 escape to Celebrity ford in Toms River because my mechanic said the front caliper boots were leaking and they did the repair work 2 months before. Celebrity had car all day never called m More

by Bob Bender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris P
Feb 12, 2024 -

Larson Ford responded

Bob, it's great to know that Chris and our team at Larson Ford were able to assist you effectively with your car issues. We appreciate the trust you've placed in us and look forward to helping you find a new car when the time comes!

February 09, 2024

Steve at Larson Ford was extremely helpful and professional. My explorer was serviced in a timely manner. More

by Shelby857
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 12, 2024 -

Larson Ford responded

Shelby, we're glad to know that Steve provided you with excellent service at Larson Ford! Thanks for sharing your experience, we appreciate it. Safe travels in your Explorer!

February 09, 2024

I GOT TO MEET JONATHAN, THE TECHNICIAN WHO SERVICED MY VEHICLE AND WAS VERY PLEASANT TO DEAL WITH. WHAT I THOUGHT WAS A BIG PROBLEM TURNED OUT TO BE A SENSOR AND WAS FIXED IN ONE DAY. More

by COYOTERA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Larson Ford responded

We're glad to know that Jonathan and our team at Larson Ford were able to quickly diagnose and fix the issue with your vehicle. Thanks for sharing this positive feedback!

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