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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.3
787 Reviews

787 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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June 01, 2024

I was having issues with a recall and my service advisor. Troy exceeded my expectations by offering solutions and not stopping when most would. Troy is outstanding, and I returned to this dealership because More

by Cece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
June 01, 2024

Your company was very busy today & employees were short handed but it was a good experience anyway. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I didn’t have an appointment for my dead battery. They got me in right away. The attendant was super nice. Always walked around with a smile on his face usually does take a little longer, but that’s More

by Looker38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see a picture of him.
June 01, 2024

Great service with great communication! !! They keep you informed and that is really appreciated! Thanks More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
June 01, 2024

Great atmosphere and the job was done right the first time and done quickly. Would recommend to anyone to go there. More

by erik_hames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great staff. Quick response. Only downer was fine print on savings max limit to $100 More

by cschrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
May 31, 2024

Jordan was very helpful. They were able to quickly get my truck in and fixed in two days. Very thankful to Jordan for his quick assistance! More

by Taylor Adrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
May 31, 2024

Fast and friendly service. Price was just as estimated, I was given the choice on additional items. No pressure up sales. More

by bagger05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

The oil change and alignment were accomplished. The Durango will be taken back Monday June 3rd to look at the issues that were not addressed. More

by Raindaynit
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for sharing your experience. I'm sorry to hear that the issues with your Durango's transmission and brakes were not addressed and that your calls were not returned. This is not the level of service we aim to provide. If we haven't discussed this personally by the time you find this response, please reach out to me directly. I look forward to ensuring your vehicle receives the attention it needs. - Jesus Garate, General Manager, (623) 537-5000

May 30, 2024

Always greeted timely, checked and timely and if you are waiting for your vehicle, it’s always a nice place to relax and take care of a little business while you wait More

by Lkrbossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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