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Koons Ford of Annapolis
Annapolis, MD
1,066 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,066 reviews
May 05, 2024
Chuck and everyone else at Koons Ford felt with us in an efficient and professional manner. efficient and professional manner. More
by sjd427cobra
Verified Customer
Helpful May 05, 2024
all is good at moons ford annapolis, please don't make trying a review a requirement for this survey trying a review a requirement for this survey More
by WALLA88
Employees Worked With
May 04, 2024
I had a very good experience this time--thank you. I don't want to elaborate. I don't want to elaborate. More
by GNEDVED
Employees Worked With
May 04, 2024
friendly service and I was kept updated on the progress of the work (3 recalls) of the work (3 recalls) More
by MICHTURTON
Employees Worked With
May 02, 2024
Best Ford Service around and I have been to all the Ford Dealers in the area!! Dealers in the area!! More
by 49ERJOES
Employees Worked With
May 02, 2024
Even though it wasn't the truck I came to see, it was the one that caught my eye..... Derrick did a great job working with me as did the financial dept.... one that caught my eye..... Derrick did a great job working with me as did the financial dept.... More
by LuckySSU
Employees Worked With
May 02, 2024
Great service and affordable pricing. Convenient hours. Mike was very helpful and answered all my questions. Convenient hours. Mike was very helpful and answered all my questions. More
by JOSEPH.BELL
Employees Worked With
May 01, 2024
Our vehicle (2024 Explorer xx) was purchased from Koons Ford of Annapolis, primarily because we like and trust Chuck. We’re likely to recommend this dealership and repeat as customers based on his unique a Ford of Annapolis, primarily because we like and trust Chuck. We’re likely to recommend this dealership and repeat as customers based on his unique approach. More
by Fred I
Employees Worked With
May 01, 2024
Chuck was a huge help with my purchase of a 2024 Bronco Sport. I appreciated his friendly demeanor and knowledge of the vehicle. At no point did I feel pressured to make a purchase. One of the most rela Sport. I appreciated his friendly demeanor and knowledge of the vehicle. At no point did I feel pressured to make a purchase. One of the most relaxing car buying experiences you could ask for. I will definitely go back to Chuck again in the future. More
by Kevin S.
Employees Worked With
April 29, 2024
Very nice dealership and the customer service is excellent. Chuck greeted me the first time I step foot out my car. excellent. Chuck greeted me the first time I step foot out my car. More
by cuppie0688@gmail.com
