Koons Ford of Annapolis - Service Center

I had a very good experience this time--thank you. I don't want to elaborate. I don't want to elaborate. More

friendly service and I was kept updated on the progress of the work (3 recalls) of the work (3 recalls) More

Best Ford Service around and I have been to all the Ford Dealers in the area!! Dealers in the area!! More

Great service and affordable pricing. Convenient hours. Mike was very helpful and answered all my questions. Convenient hours. Mike was very helpful and answered all my questions. More

Mike and Earl are always all business. ..in and out with detail and any explanations needed. They are the Best. ..in and out with detail and any explanations needed. They are the Best. More

Quick, no xx, fair. They got me in and out in record time and kept everything transparent. They got me in and out in record time and kept everything transparent. More

Service appointments for adaptive vehicle are convenient and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area More

Koons was efficient, friendly, timely and cost effective in providing great service on my Focus in providing great service on my Focus More

The dealership still has considerable delays for things like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repa like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repair my steering and again to repair my throttle body. More

Mike Treas has been exceptionally responsive to working with me on all three vehicles (MKX, Town Car, Grand Marquis). His personally is great, he listens to my concerns, advises me the best approach to res with me on all three vehicles (MKX, Town Car, Grand Marquis). His personally is great, he listens to my concerns, advises me the best approach to resolve the vehicle issues. Mike provides realistic completion dates. My wife and I have been very satisfied with the completed work on each vehicle. Thanks, Chester More