Back

Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
758 Reviews

759 Reviews of Koons Ford of Annapolis - Service Center

Sort by
May 18, 2024

We have dealt with Koon's for 3 cars, nothing but the best service. Sellin, buying and service. More

by SRPEANUT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Very cordial and excellent service from Mike Treas and the Ford service staff. Thank you! More

by HJONESEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I had to have quite a bit of work done and I couldn’t leave my car overnight. They got it all done that day! More

by oarrjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

First class, timely, and professionalservice when we lost an undershield while out. Your crew took care of us, and we were back on the road in less than an hour. Thank you. More

by AHOLT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Chikara and mechanic Jordan
May 14, 2024

Everything was perfect. Will Chikara, my service associate, was especially helpful. Really nothing to improve. Thanks! More

by dlerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Chikara
May 14, 2024

Great service overall. Drop off and service was excellent but pick up was a nightmare. Waited more than 20 minutes for my vehicle and had to remind the staff twice… More

by grahame.xxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Mike provided professional service. The experience this time is much better than last time. Thank you, Mike!!! More

by luanlyminh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

As expected. Done professionally and in a timely manner. As it should be. A a More

by SBUYASKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 10, 2024

Great experience at this dealership! Sales and service were both helpful, Would highly recommend to a friend or family. More

by CHELSEADAWNBURNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Scheduling efficient. Wait time minimal. professional Efficient Pleasant knowledgeable advisors Cost effective Wonderful service Positive experience More

by FSESJHABERLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...