Koons Ford of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Mike Treas is the BEST! Service was wonderful. Mike is always working late and super helpful and always friendly. Service was wonderful. Mike is always working late and super helpful and always friendly. More
Relatively easy experience. Salesman seemed hurried and left right after pairing. My phone. Finance person offered third party extended warranty for $4,700 After I asked abo Salesman seemed hurried and left right after pairing. My phone. Finance person offered third party extended warranty for $4,700 After I asked about Ford warranty I got the exact same amount of coverage through Ford for $1,000 less. Certainly didn’t leave me feeling like I could trust Koons. More
Appreciate Mike Trease looking up warranty info on the new to me car from a different dealer and giving me good feedback on where I stand going forward on maintenance. new to me car from a different dealer and giving me good feedback on where I stand going forward on maintenance. More
It took a while to get everything resolved (Oil Change was ok, Steering column required tapping resources from a different dealership thanks Mike, and then a throttle body issue - 3 different events, one was ok, Steering column required tapping resources from a different dealership thanks Mike, and then a throttle body issue - 3 different events, one right after the other). But all was good in the end (except the cost of the steering column). More
Service follow through was good. Completed the work in a timely manner. Did not wait longer than expected. Completed the work in a timely manner. Did not wait longer than expected. More
Professional and skilled workers. Quick to help with urgent problems. You can trust them which is importamt Quick to help with urgent problems. You can trust them which is importamt More
Chuck is a great person to deal with whenever we have questions or need something at the dealership. questions or need something at the dealership. More
Brandon was amazing to work with. He was very responsive in our online communications. I was able to show up to the dealership knowing the price out the door, which is why I went with He was very responsive in our online communications. I was able to show up to the dealership knowing the price out the door, which is why I went with this car! He went the extra mile by picking me up from the bank, which helped me immensely. If you're looking for a salesman that listens and is responsive and knowledgeable, look no further! More