"Amazing customer service"
- Denis and Jamila
This is our second purchase from Kia Richmond and we are very lucky that we are having this dealership in our neighbourhood. We want to say thank you to Jacob and Aidin for all great customer experience we had with Kia products. They are very professional, knowledgeable and friendly. By asking few questions they are quided us through the right choices and now we are happy Kia members.
Thank you again to everyone who help us with new purchase and keep it at the same high level of customer services.
Denis and Jamila
"Hassle free and efficient"
I have had the best experience buying my car at Kia Richmond. I had a prearranged a meeting with Jacob Braun to test drive some automobiles. My husband had set up the meeting since I was at work.
From the moment I walked into the Kia dealership I felt welcomed. Jacob warmly greeted us at the door and offered coffee, tea, hot chocolate or water. I knew i was at a good place. The friendly staff has a welcoming smile and are extremely professional and listen intently to the customer.
Jacob showed me options on multiple cars and what would work within my budget. We test drove two vehicles. In each car Jacob showed me all the features and special perks. I must say each car had many features. Jacob showed me each feature and had me demonstrate how to use them. To me this is crucial to know how to get the most benefits from gas mileage and features. Even though Jacob's work day ended he worked overtime to find me a car to suit my lifestyle, I chose a used vehicle Kia Sportage 2015 ex.
We spoke with Tony Levasseur and negotiated an extremely good price. Jacob gave us privacy to complete the business.
The car was ready the next day. Cleaned, detailed, and inspected bumper to bumper. Thank you to all the employees in the maintenance department. Jacob proceeded to show me the car for my final inspection
Jacob introduced us to the Aiden Zare who was extremely honest and professional as we negotiated the final details in the sale with bonuses for the life of the vehicle. Thank you Aiden.
Jacob took a picture with us and our new car. What can I say. I am so happy I went to Kia Richmond. Jacob, thank you so much. You are an amazing person. Thank you for helping us get a car
"An Awesome Experience from Friendly And Welcoming People"
- J&P Romero
This is already our 3rd car and we have been to several car dealers but never have we experienced the customer service JACOB BRAUN has showed us. The moment we walked in, he immediately made us feel welcomed and we felt like family.
With utmost sincerity, he showed us that he understands our situation and provided his knowledge on how KIA would meet our needs. We can't wait to tell our friends about this great experience as we know our friends will be in good hands with Jacob and the sales manager, Aidin.
Kudos also to Aidin, for his straight to the point solution and for providing an offer we cant resist!