Newcastle Chrysler Dodge Jeep Ram - Service Center
Newcastle, ME
364 Reviews of Newcastle Chrysler Dodge Jeep Ram - Service Center
Communication with service department was confusing but settled fairly. Over all it was a pleasant experience. settled fairly. Over all it was a pleasant experience. More
i was happy with the people and services that i got this place and would go back place and would go back More
Not aware why vehicle is in for repair when service rep was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department asking why the vehicle was in again and then informed us the computer technician was at a 2 day training More
Took the van in for transmission slippage. First it was need for new pan gasket, 7 days later it was need for a new transmission, several days later it was it will be OK with new gasket and ch First it was need for new pan gasket, 7 days later it was need for a new transmission, several days later it was it will be OK with new gasket and change of fluid, then it was back to need a new transmission. The service report I recieved when I towed the van to another repair facility only showed the first diagnosis. I am unsure whether they did anything. There was a sign on the white board behind the desk when I took the van in that said "they were under new management" More
Sorry guys for the 4 score but the remote start that you repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,li repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,like last time. More
They gave me a rundown of the status of my car afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreem afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreements made with the old management. More