Mercedes-Benz of Salt Lake City - Service Center

Great communication everything was done on time, Absolutely satisfied with my experience. The car runs great!! Absolutely satisfied with my experience. The car runs great!! More

Everything was done just right as per what I requested and was done on a timely basis and was done on a timely basis More

Service exceeded expectations, thank you for attention to detail and prompt communications, always expect the best from Ken Garff! detail and prompt communications, always expect the best from Ken Garff! More

Couldn’t figure out a simple problem - spent four days, $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warrant $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warranty. On pick up the manager Angela claimed that I damaged to loaner vehicle and that I lied about it… super offensive. More

Problem is still not resolved. Car still has bad smell after deodorizer service , although it reduced but not completely fixed Car still has bad smell after deodorizer service , although it reduced but not completely fixed More

I couldn't be more satisfied. He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality of the service was exceptional, and hewent above and beyond to explain each step of the process in a way that was easy to understand. More

The sales and service departments were excellent. Very prompt and helpful. Overall a great experience. Very prompt and helpful. Overall a great experience. More

Brandon kept me informed of the progress on my car and was the first service rep that I feel listened to me. was the first service rep that I feel listened to me. More

Camron was awesome to work with. He had my loaner waiting for me when I arrived. He had my loaner waiting for me when I arrived. More

Excellent service. Garrett went the extra mile in keeping me informed the whole time the car was at the service center. Garrett went the extra mile in keeping me informed the whole time the car was at the service center. More